Bilingual Salesforce Release Manager

Title: Bilingual Salesforce Release Manager

Location: Montreal

This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.

Join Accenture Technology and thrive in a digitally driven, innovation-led environment where you can help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.

The successful candidate will be able to design technical architecture solutions that span multiple platforms and include integration and authentication across systems; articulate design considerations, trade-offs, benefits, and recommendations for technical architecture and manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale.

WORK YOU’LL DO

We are seeking an experienced Release Manager to oversee the end-to-end release management process on the Salesforce platform. The Release Manager will work closely with development, quality assurance, and operations teams to plan, coordinate, and execute all release activities. This role will be responsible for ensuring that all Salesforce updates and changes are smoothly integrated and deployed across multiple environments while maintaining high-quality standards.

Key Responsibilities:

• Release Planning: Collaborate with project managers, product owners, developers, and Salesforce administrators to define and schedule release cycles. Develop and maintain the release calendar across multiple Salesforce environments.
• Deployment Management: Coordinate and oversee all deployments across Salesforce environments, ensuring a smooth transition from development to production. Manage sandbox and production org configurations and refresh schedules.
• Version Control: Maintain source control repositories and enforce versioning best practices. Ensure proper use of version control tools such as Git, and track all Salesforce releases and customizations.
• Change Management: Lead the change management process, including the assessment, review, and approval of changes. Ensure that all changes adhere to regulatory, security, and organizational policies.
• Risk & Issue Management: Identify potential risks in the release processes and proactively mitigate them. Monitor and troubleshoot deployment issues, coordinating with relevant teams to resolve them.
• Stakeholder Communication: Communicate release status, schedules, and any associated risks to stakeholders. Provide post-release reporting and analysis to inform continuous improvements in release processes.
• Automation & Continuous Improvement: Identify opportunities to improve deployment automation, including implementing CI/CD (Continuous Integration/Continuous Deployment) pipelines for Salesforce. Drive process enhancements to improve the efficiency and reliability of release management.
• Governance & Compliance: Ensure all releases meet governance, compliance, and audit requirements, including proper documentation and post-release assessments.