Bilingual Customer Service Representative

Customer Service Representative

We’re hiring full-time inbound service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience in October 2024.

Join us at 4475 Griffith St, Saint-Laurent, Quebec H4T 2A2, Canada

Shifts, Training & Work Environment:

Enjoy your weekends off with our Monday through Friday shift from 6:00am - 6:00pm EST.

Our twelve-week ONSITE onboarding and training academy empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.

After completing our 12-week onsite training, team members meeting work from home requirements will enjoy a HYBRID work environment of three days onsite and two days at home.

You will be eligible to participate in a bidding process for alternate work shifts, depending on business needs.

Our Culture

We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

Grow with Grainger

Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across our specialty teams, leadership, or into other departments of our evolving business.

You Will:

You Have:

Our Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

#LI-ER2