The Business Solutions Consultant, Dynamics D365BC who would like to specialize in maintenance ( an additional 20% of your salary for learning) is responsible for assisting clients in optimizing their business processes, particularly those related to finance and accounting, by following best practices through the implementation and ongoing support of Microsoft Dynamics 365 Business Central (D365BC).
Responsibilities include, but are not limited to, analyzing business needs and processes, writing detailed functional specifications, system configuration, data migration, end-user training, and pre- and post-production support.
- Analyze the context, business needs and functional and non-functional requirements;
- Analyze existing business processes in order to be able to advise the client;
- Write detailed functional specifications, have them validated and approved by the stakeholders;
- Configure the system;
- Participate in the migration of finance and accounting data;
- Support the client's teams in the functional and integrated testing of the system and participate in verification and validation testing;
- Participate in risk management and change management activities;
- Prepare, coordinate and deliver training to super users and end users;
- Provide pre- and post-production assistance (i.e. post-implementation support);
- Participate in the writing of functional or technical project documentation.
- Provide level 2 functional support to existing customers for ongoing projects;
- Provide pre-sales support to the sales team, including software demonstrations, project estimating, system design and documentation, requirements analysis and proposal content, as required;
- Participate in company initiatives (training, documentation, training videos, marketing content, etc.).
- Interact with internal teams and external customers as appropriate.
- Produce relevant technical and R&D documentation on a regular basis
- Perform any other related tasks.
