Passenger Service Agent

Benefits

Company supplied uniform

Employee assistance program

Life insurance

Medical and paramedical expenses coverage

Pension plan

Social activities organized by the company

---

Description

YOUR ROLE
Answer telephone information requests, give customers information on rates, flight schedules and connections, reserve seats and offer customer service at the airport counter for scheduled and chartered flights.
Issue tickets, prepare boarding passes, check luggage and work at boarding gates.
Actively participate in the process of continuous improvement of our methods, practises and support for the training of your colleagues in order to keep the excellence of our customer service.

Read more

---

Work environment

---

Requested skills

DO YOU HAVE THE PROFILE?

•You are passionate about customer service.
•You are known for your punctuality and your ability to multitask.
•You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
•You consistently offer distinctive customer services.
•You are bilingual (French and English);
•Knowledge of Cree language and culture is an asset;
•You are comfortable learning to use new computer tools.

---

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

---