Administrative Support III

Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM including encounter management, patient registration and information/cashier duties. Main duties of the Administrative Support III - Health Information Management include but are not limited to: Assisting with physician curtailment. Performing verification and validation for patient records as per provincial guidelines. Processing admission and registration of patients for both inpatient and outpatient services including emergency. Receive payments on behalf of finance, directing clients, visitors, staff etc. to appropriate departments/areas as needed. Reception and other related HIM duties. Ability to follow verbal and written processes precisely. Consistently ensures that protected health information remains private according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Performs other Health Information Management related duties as needed. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Medical Terminology required or course completed within 3 months of hire. Typing speed of 45 wpm required with testing prior to interview. Clerical experience in a hospital or clinic. Must be able to set and organize own work priorities and adapt to change. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Team player with demonstrated ability to work within a team environment, modeling behaviors that support & contribute positively to team operations and working relationships. Ability to work independently with minimal supervision. Must be physically able to perform duties involving standing, sitting, bending, reaching and stretching for extended periods. Must be able to lift/push/carry up to 25lbs and be able to push and pull charts out of mobile shelving. Performs all functions with a high degree of accuracy and maintains or exceeds established productivity standards. Must be able to work all shifts based on operational needs.

Two (2) years related experience in a hospital or medical office setting preferred. Knowledge of HIA (Health Information Act) & FOIP (Freedom of Information and Privacy). Recent customer service experience preferred. Ability to operate a computer and scanning equipment. Ability to multi-task, organize and prioritize tasks to meet deadlines. Ability to communicate and follow verbal and written instructions precisely a definite plus