Administrative Support III

Are you looking for a dynamic and rewarding career in a fast-paced healthcare environment? Join our Audiology team as an Administrative Assistant and play a vital role in improving the lives of our patients every day! About the Role: As an Administrative Assistant in our Audiology department, you will be the friendly and organized force behind our operations. Your responsibilities include: Referral Entry and Transcription: Accurately entering and allocating patient referrals. Appointment Scheduling: Managing patient appointments efficiently. Document Management: Scanning, organizing, and maintaining records with precision. Patient Support: Providing exceptional service to patients in-person or over the phone as needed. What Makes This Role Unique: You’ll engage directly with patients through phone, email, and in-person interactions, requiring excellent communication and a compassionate approach. Your efforts will directly impact our patients’ experiences. We seek someone who: Thrives in teamwork and collaboration. Is detail-oriented and highly organized. Communicates effectively over phone and email. Balances multiple priorities with professionalism and care. Adapts communication to patients’ preferences, ensuring seamless interactions. Why Join Us? Contribute to making a difference in patients' lives. Grow and learn in a supportive healthcare environment. Be a valued part of a thriving audiology service.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Minimum 2 years of Connect Care experience with scheduling, template building and Referral/Workqueue management (Ambulatory Unit Clerk and Ambulatory Advanced Schegistrar with Referrals Sub Role training). Minimum 2 years' experience with Microsoft Office suite (Word, Excel, Outlook).

Experience with individuals with hearing impairment is an asset.