Administrative Support III

Reporting to the Manager or Designate for Rural West Recovery Alberta, you will provide administrative support to the Recovery Alberta staff as well as physicians primarily at the Wetaskiwin Recovery Alberta Clinic with potential support for Drayton Valley and/or Ponoka Recovery Alberta Clinics as well. In this role, your duties will include scheduling clients, site and administrative support meeting agendas and minutes, incoming and outgoing mail management, data entry, and potential for timekeeping duties. Computer processing, creating, saving and organizing is required of all types of documents while meeting taxonomy requirements. Health records management, including duties related to the release of information and health information request processing. Receiving clients and visitors for scheduled appointments in the clinic and/or telehealth virtual appointment support, overseeing frontend reception and other related duties as outlined below. Works collaboratively with all programs and services, maintains positive, professional, cooperative relationships with internal and external programs, services, and clients. Is accountable for maintaining confidentiality of information as per Recovery Alberta: Mental Health and Addiction Services (Recovery Alberta), the Acts and Legislation within the Province of Alberta, and policy and procedures of the organization. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Minimum of 5 years' experience in Addictions and Mental Health required. The successful candidate must be proficient with and have advanced skill and knowledge in the Microsoft Office Suite; as well as being experienced with recording minutes. This position requires strong communication and interpersonal skills, tact and good judgment to deal effectively with the public. You are a team player with excellent organizational and time management skills with the ability to handle confidential material and demonstrate the strong organizational skills necessary to work in a busy office environment. You possess the willingness and ability to adapt to new situations and the ability to learn specialized software applications. An excellent attendance record, reliability and personal suitability must be demonstrated through your employment references. Knowledge of Connect Care would be of significant benefit.

Community Addiction and Mental Health experience would be an asset. Office Administration education: Diploma preferred.