Administrative Support IV

The Academic Medicine and Health Services Program, at the University of Alberta Hospital invites applicants for a Full-Time Temporary Administrative Support IV - Medical Office Assistant (MOA). As a Medical Office Assistant, you will often be the first point of contact and are required to organize and coordinate outpatient clinics for assigned Physicians within the Academic Medicine and Health Services Program (AMHSP). Your role in providing clinical secretarial support is important in ensuring efficient and effective operation of the respective physicians’ offices. Tasks may include prioritizing and coordinating daily schedules, reviewing requests, and scheduling clinical appointments and meetings. Reporting directly to the Clinical Services Supervisor, the Medical Office Assistant provides clinical secretarial support exercising decision-making with minimal supervision and direction from medical staff. A variability of each medical staff’s activities will require a wide range of skills from the medical secretary to support them. Key behaviours and skills required are multitasking, time management, organization, critical thinking, initiative and problem-solving skills. Professionalism will be important when representing the AHS Physician or department to internal and external stakeholders. Lastly, the successful Medical Secretary will work in a fast-paced environment with changing priorities. Working within a team environment the Medical Office Assistant must understand the purpose and goals of the team and have the ability to bring forward ideas to assist the team. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Knowledge of medical terminology is required. Minimum of 3 years experience in an administrative role within a healthcare environment working with physicians. Knowledge and operation of Microsoft Outlook, Word and Excel. Familiarity with FOIP and the Health Information Act.

Preference will be given to those with previous experience working as an MOA, Training and experience with Connect Care or other EMR. Clinical scheduling is an asset. Ability to manage patient records with confidentiality and accuracy with an ability to identify discrepancies. Excellent verbal and written communication skills. Able to critically think with demonstrated ability in problem-solving complex issues. Able to work independently in a fast-paced changing environment.