Administrative Support IV

Reporting directly to the Relief Team Program Manager; the Administrative Support IV will provide a high professional standard of administrative support for Provincial Staffing Services portfolio. The Program Support Staff provides high standard, confidential, professional and advanced administrative support and assistance to Provincial Staffing Services. The incumbent communicates directly with Leaders/Managers, staff in the healthcare field, and external candidates, keeping the program aware of any areas of concern. The incumbent must have an extensive knowledge of the SSC policies and procedures and associated collective agreements. The incumbent will also ensure that Alberta Health Services employees are recruited equitably and appropriately in accordance with established policies and procedures and collective agreement provisions. Recruitment related responsibilities include but are not limited to the following functions: edit and post job positions, send offer and regret letters, assist applicants with on-boarding questions, correcting on-boarding errors, setting up buddy-shifts for new hires, participating in the selection of new staff, completing reference checks, and setting up and conveying orientation details for new staff. This position involves exceptional skills in organization, attention to detail, decision-making, and handling of confidential information. Responsibilities vary over a diverse range of portfolios and the incumbent must be able to multi-task with efficiency and competence. Superior communication skills and the ability to work with other members of the SSC team are required. The incumbent ensures that timelines are met with regards to his/her own work/projects as well as follow-up on delegated projects to other members of the team.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Completion of High School Diploma. Preference will be given to candidates who have completed an Office Administration Diploma or equivalent. Intermediate level MS Office (Word, Excel, PowerPoint) experience. RMS (Recruitment Management System) experience is required. The ability to work under pressure with minimal supervision is required. The ability to support and communication to a diverse team. Excellent organizational, time management and customer service is required. Must demonstrate the ability to maintain confidentiality in all dealings. Working under minimal supervision and direction and working collaboratively in an integrated and virtual office environment, this position is responsible for ensuring administrative support delivery throughout the province and within the zones including: Calendar management. Organizing, preparing for and supporting meetings as requested. Drafting written communications. Strong outlook and excel skills.

3-4 years working experience preferably in a healthcare or customer-focused setting. Scheduling and Administrative support experience within a healthcare environment. Those with post-secondary education in HR, Business, or Healthcare Admin. Equivalent levels of education and experience may be considered. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application.