Coordinator

The Team Lead is responsible for leading, and delegating responsibilities related to the human, financial resources, and general day to day operations of the Department of Surgery Acute Care Coverage Office Calgary Zone. The Team Lead works closely with the Department Manager for departmental and physician based initiatives with respect to planning, designing, and implementing programs for Acute Care Coverage. The incumbent will ensure the department operates as a well-coordinated, integrated, efficient, and effective grouping of services which will meet the needs of AHS and the Calgary Zone. The Team Lead has primary responsibility for the functions of the Department in the areas of policies, processes and on-going initiatives related to the physician workforce. The position monitors cost and controls costs related to their work within the Department, which includes AHS operating and development budgets, and UofC operating and research accounts. The Team lead will oversee implementation of new processes and will use change management strategies to be successful.

The Team Lead must maintain strong working relationships with key stakeholders and leaders for each respective project or program they work within. In particular, this includes the physicians providing the clinical services ultimately required from the project or program, operational and administrative staff who support the clinical service delivery, Medical Affairs colleagues and often colleagues in other AHS portfolios such as Accounts Payable, Human Resources, Health Information Management, Data & Information, and/or Quality Healthcare Improvement. In some cases, the coordinator may also interact regularly with Alberta Health or University program staff. The Team lead has strong change management skills and is able to lead implementation of new processes in an effective manner in a political environment with conflicting priorities.

The candidate will have an undergraduate degree in Health Services Administration, Business, Economics, Arts/Sciences, Nursing, or other equivalent preparation. A minimum of five to eight years of prior experience in demonstrated progressive supervisory roles is required. Equivalencies may be considered. Ability to apply general principles/theories to specific circumstances and can creatively solve problems within boundaries provided. Ability to think strategically: understands long-term goals to create aligned short term plans and processes. Ability to plan and implement projects of moderate scope and complexity, with change management strategies. Ability to foster partnerships and cooperation to achieve organizational goals within Medical Affairs teams and with outside teams.

Superior skills in communication, analysis, critical and creative thinking, and facilitation. The candidate will have competence in managing multiple projects; the ability to conceptualize, self-manage, prioritize, and work in a fluid environment where many factors are ambiguous; general finance/budgeting/accounting skills; project management and change management skills and excellent working knowledge of Microsoft Office, specifically Excel and Word.

Experience in Medical Affairs an asset.