ADMN O 21R - Digital Design and Engagement Strategist

Contribute your valued expertise in strategy, design, and service delivery to this dynamic role

A strong and universally accessible child care system is an integral part of every child’s learning journey. Together, child care and education support young people to develop compassionate worldviews and consider important issues including diversity, equity, and inclusion, as foundational values of healthy communities. The Ministry of Education and Child Care is leading the implementation of ChildCareBC, the government’s 10-year strategy launched in 2018. This strategy is building affordable, accessible, quality, inclusive child care as a core service for families, and plays a key role in government’s commitment to putting people first.

The Digital Design and Engagement Strategist provides leadership to enhance service delivery on the web through creation, delivery, and governance of engaging content. This position creates innovative content solutions that impact users, translating business needs into user-focused solutions through workflows and user interface design.

Job Requirements:

Education:

• Diploma in User Experience Design, Communications, Multi-Media, Computer Science, or related field, OR
• An equivalent combination of education and experience may be considered

Experience:

• A minimum of one (1) year experience is required in each of the following:
  • Identifying and developing content strategies for the web and/or other mediums with a client service and continuous improvement focus
  • Analyzing research data and compiling findings into reports
  • Building relationships with interest-holders to successfully plan and implement strategies with a service quality focus
  • Summarizing and communicating technical expertise and ideas into user-friendly information or products (e.g., info graphics, PowerPoint presentations, plain language web content)

Preference may be given to applicants with the following education and/or experience:

• A Bachelor’s Degree or higher in User Experience Design, Communications, Multi-Media, Computer Science, or a related field
• Using content management software such as CMS Lite, WordPress, or equivalent
• Using Adobe Creative Suite products or similar graphic design programs
• Practicing user experience design, information architecture, content development and SEO standards

Preference may also be given to candidates with additional years of experience in any of the above experience requirements and/or preferences.

For questions regarding this position, please contact Sherilyn.Sutton@gov.bc.ca.

About this Position:
This is a temporary opportunity until June 6, 2025.
A permanent appointment may result from this temporary appointment.
An eligibility list may be established to fill future temporary and permanent vacancies.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved Telework Agreement.
The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
The position headquarters will be Victoria or Vancouver.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.