ADMN O 24R - Claims Adjudicator

Provide your expertise to help the recovery process for victims of crime

The Victim Services and Crime Prevention Division provides a central leadership focus in the Province to ensure a comprehensive approach for victim support and crime prevention/intervention programs, services and initiatives including developing the strategic, policy, legislative and regulatory frameworks to support the work of the Division. The Division provides province-wide funding and services through the Crime Victim Assistance Program, police-based and community-based victim services programs, VictimLink, the Victim Safety Unit, and crime prevention programs and initiatives, as well as community-based restorative justice programs.

The Crime Victim Assistance Program (CVAP) provides financial assistance, information and services to victims of crime, immediate family members and eligible witnesses to assist in their recovery from the effects of a crime.

Acting in this quasi-judicial role, you will apply administrative law and natural justice principles to assess claims and render decisions on eligibility and appropriate benefit levels or financial assistance for claimants under the Crime Victim Assistance Act. Through the analysis and assessment of information from various sources and through the application of the Crime Victim Assistance Act and Regulations, you will exercise unfettered discretion in determining eligibility, appropriate benefit types, as well as the level and duration of benefits to be provided.

Crime victims and their family members will expect you to be sensitive, tactful and objective - all of which are critical in order to respond appropriately to their needs. As an ideal candidate, you possess highly developed communication and interpersonal skills to properly represent Victim Services and Crime Prevention Division. Knowledge of legislation and regulations and prior experience working in administrative law or with adjudicative processes is essential, as is an ability to review sensitive and difficult evidence and information. The ideal candidate would be able to incorporate self care and wellness practices to address and respond to issues of vicarious trauma.

If you would like to apply your expertise in a role in which you can truly make a difference, we encourage you to apply!

Job Requirements:

• University degree/college diploma in a related field (Law, Criminology, Psychology, Social Sciences, etc). OR
  Diploma/certificate in a related field plus 3 years experience in a related field or 2 years direct experience with victims of crime. OR
  High school diploma or post-secondary training plus 5 years experience in a related field or 3 years direct experience with victims of crime. AND
  
• A minimum of one year experience working on issues related to victims or vulnerable groups (such as children and youth, women who experience violence, Indigenous people, people with disabilities, ethnic minorities or others).
  
• Experience making decisions in the areas of adjudication and/or administrative law, appeals, reconsideration or tribunals.

Preference may be given to applicants who have experience working with criminal justice system partners.

For questions regarding this position, please contact Shannon.Hunter@gov.bc.ca.

About this Position:
Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.
This posting is to establish an eligibility list for future permanent and/or temporary vacancies.
This position can be based out of any of the location(s) listed above.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.