CLK 09R - Team Assistant

The Team
Working within the Interior East Kourtney SDA, admin team at the Ministry of Children and Family Development, we’re a tight-knit group of five administrative staff members and one office manager, dedicated to making a difference in the lives of children and families. We proudly support key programs like guardianship, resources, CYSN (Children and Youth with Support Needs), CYHM (Children and Mental Health), and youth justice, as well as Family Services, Intake and Child Protection services. Collaboration is at the heart of what we do. We work hand in hand with social workers, clinicians, and the executive team to provide the essential support they need. By streamlining processes and managing administrative tasks, our team enables our colleagues to concentrate on their core responsibilities. Knowing that our efforts contribute to better outcomes for vulnerable minors brings us a deep sense of purpose and fulfillment in our roles.

The Role
The team assistant plays a vital and compassionate part in the well-being of children and families. They are responsible for maintaining accurate and up-to-date files, which helps ensure that every client receives the personalized care and attention they need. By liaising directly with clients and social workers, they provide a supportive and empathetic touch, making sure that communication is clear and that case files reflect each individual's unique situation. Their role involves updating case files and offering program support with a focus on understanding and meeting the needs of those they serve. Through their diligent and caring work, they help to create a nurturing and efficient environment that enhances the overall effectiveness of the services provided, ultimately making a meaningful difference in the lives of children and families.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent.
• Six months of administrative support experience in an office environment.
• Six months' experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, clients, and service providers.
• Experience keyboarding with speed and accuracy at approximately 40 - 50 words per minute.
• Experience working with records management.

Preference may be given to applicants with:

• Completion of an Administrative Business Skills course or program.
• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience working in a financial environment.
• Experience working with records management.

For questions regarding this position, please contact Aarmanul.Khan@gov.bc.ca.

About this Position:
This position has full time on-site requirements.
There are currently 2 positions available in Salmon Arm.
An eligibility list may be established to fill future permanent and/or temporary vacancies in both Salmon Arm and Revelstoke
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.