CLK 15R - Government House Senior Service Assistant

The Team
The Government House has a well-established, multi-dimensional team dedicated to supporting the Lieutenant Governor and managing one of Canada’s National Historic Sites. The team oversees constitutional and international protocol matters, ceremonial and hospitality events, and the preservation of the historic structures and grounds of Government House. Every team member plays a vital role in delivering work of the highest professionalism and meeting the expectations of British Columbians. We are committed to equity, diversity, and inclusion, welcoming diverse perspectives to enhance the impactful and meaningful work we do together.

The Role
This role provides a unique opportunity to support the Lieutenant Governor of British Columbia and a wide range of ceremonial, diplomatic, and community events that impact citizens across the province. The Senior Service Assistant plays a key role in ensuring the smooth operation of hospitality and housekeeping services, coordinating events, and delivering exceptional service to guests, including dignitaries, Royalty, and community representatives. By fostering a welcoming and inclusive environment, they contribute to the success of over 150 annual events that celebrate and strengthen connections within the province while supporting the Lieutenant Governor's personal and ceremonial needs.

Qualifications:
Education and Experience Requirements

• Secondary school graduation or equivalent and post-secondary education such as a certificate or higher in the hospitality industry. An equivalent combination of education and experience may be considered.
• A minimum of two (2) years of experience in a leadership position, in the food and beverage industry.
• A minimum of two (2) years of experience working in hospitality, housekeeping, catering, or other relevant service-related industries.
• A minimum of two (2) years of experience managing, organizing and/or leading large-scale events.
• Experience managing, the service operations for large groups and high-profile guests.

Preference may be given to individuals with one or more of the following:

• Three (3) or more years of experience in a leadership position, in the food and beverage industry.
• Three (3) or more years of experience working in hospitality, housekeeping, catering, or other relevant service-related industries.
• Three (3) or more years of experience managing, organizing and/or leading large-scale events.
• Experience leading an events team comprised of but not limited to servers, bartenders, dishwashers, and others.
• Experience and proficient with Fine Dining Service.
• Bartending experience.
• Certifications in FoodSafe, Serving it Right, and Workplace Hazardous Materials Information System (WHMIS)

Provisos:

• Due to the high-profile nature of GH events and participation by the Lieutenant Governor and the most senior levels of Provincial, Municipal and Federal government, it is imperative that the GH Senior Service Assistant can be discreet, diplomatic, and courteous at all times.
• B.C. Class 5 Drivers licence or equivalent.
• Maintains a professional appearance and wearing appropriate attire, as outlined by GH protocols.
• Utilizes emotional intelligence to proactively ensure Lieutenant Governor/consort’s personal needs are addressed effectively and efficiently with proper decorum and within existing protocols and standards.
• Standing/Walking (constantly): over and on various surfaces (carpet, tile, rubber mats).

*See job profile for the complete list of physical requirements and provisos.

For questions regarding this position, please contact Joanna.Wojda@gov.bc.ca.

About this Position:
This position has full time on-site requirements.
This position is excluded from union membership.
An eligibility list may be established to fill future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.