Salesforce Technical Architect

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

About Our Salesforce Practice

Our newly formed Salesforce practice is quickly growing to serve our clients with their digital transformation journeys leveraging the full breadth of the Salesforce platform. We focus on delivering value to our clients and our people by anchoring on measurable outcomes throughout all stages of our engagements. We take a holistic approach to our engagements, collaborating with our broader practices, including Digital Strategy, UX Design, Change Management, Data Engineering, Cyber Security and App Dev to ensure our clients our well served across their people, process and technology needs. We are a team of passionate and experienced Salesforce leaders, architects and consultants looking to expand our team with likeminded practitioners.

BDO Digital is currently seeking an experienced Salesforce Technical Architect to join our growing Salesforce practice. The individual will own the following responsibilities:

• Architecting enterprise-level business solutions and leading team members in design, development, dev ops and quality assurance on Salesforce projects
• Designing and delivering large cross-cloud Salesforce implementations, including Sales Cloud, Service Cloud, Experience Cloud, and Industry Clouds (Data Cloud & Einstein experience is a plus)
• Managing the technical delivery of Salesforce data model design, declarative configuration, custom development, security design, dev ops, integrations, and data migration elements of a Salesforce implementation
• Developing & enforcing technical direction, standards and templates including architectural design blueprints, development best practices, dev ops and documentation standards
• Collaborating with other BDO practices and client technical counterparts to provide guidance on enterprise architecture discussions
• Managing key technical client relationships across delivery programs
• Mentoring and coaching team members to grow their technical skills on the Salesforce platform
• Collaborating with clients and functional teams to understand business requirements and translate to technical designs
• Supporting pre-sales activities and working with prospects to understand business requirements, creating high level designs, driving effort estimations and supporting proposals and client presentations
• Staying informed of the latest Salesforce product releases leading the practice learning & development strategies

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
• You are people focused with a people-first approach to internal team and client interactions
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your skills and experience

• Minimum 8 years of hands-on Salesforce design and development across core clouds (Sales, Service, Experience and Industry Clouds)
• Expert in Salesforce configuration and development across declarative configurations, APEX, Visualforce and Lightning Web Components
• Expert in Salesforce data model design and key design trade-offs (i.e., performance, security etc.)
• Expert in Salesforce development standards, best practices, dev ops, testing and release strategies
• Expert in Salesforce integration patterns, integration to third party systems, data management strategies and data migration processes
• Expert in Salesforce security design and configurations
• Expert in leading complex multi-cloud Salesforce engagements
• Experience supporting enterprise architecture discussions beyond Salesforce including security, integration patterns, analytics, data governance and AI enablement
• Excel at bridging between business and technical audiences and translating business requirements to technical details and vice-versa
• Experience supporting technical pre-sales
• Previous people management experience with strong leadership and mentorship skills
• Exceptional communication and presentation skills for internal/external purposes
• Able to adapt quickly to changing client requirements
• Ability to build strong relationships with clients, partners and team members

Education and certifications

• Post-secondary education in a relevant discipline (Computer Science, Engineering etc.) preferred
• Salesforce System and Application Architect certifications preferred

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.