Senior Manager, Communications, BMO Private Wealth

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As a senior member of a high-performing communications team, prepare, schedule and execute communications strategies for designated internal and external audiences that support the business priorities of BMO Private Wealth and help produce results. Research, write, edit and project manage communication initiatives to support a broad range of projects and activities across multiple audiences and channels. Provide strategic communications counsel and a superior level of service to designated partners with respect to assigned projects, many of which are derived through a cross-functional framework.

The successful candidate will have a strong commitment to excellence, an ability to partner with a diverse group of business partners, and significant experience in communication planning and execution as well as the financial services industry. They must be dedicated to developing communications of the highest quality, while ensuring that all messaging and strategies are consistent with brand standards and aligned with the firm’s strategy business priorities.

This position requires skills in the areas of strategy, communications, creative thinking, decision-making acumen, negotiation and problem solving, while demonstrating personal integrity and honesty.

Preference will be given to candidates with experience in financial services

Core Competencies:

• Develop and maintain strong relationships with internal clients with minimal oversight.
• Demonstrate superior strength in writing and editing.
• Ability to develop and lead complex communications strategies and complete task-based assignments.
• Create, manage and execute communication strategies for a variety of stakeholders.
• Ability to manage multiple projects with changing priorities.
• Excellent judgement and interpersonal skills - with the ability to communicate with senior-level internal partners and display confidence in providing counsel and strategic recommendations.
• Ability to work as part of a team and demonstrate leadership.
• Strong working knowledge of financial services; in particular, wealth/investment management.
• Computer literate - comfortable with technology and the use of Office suite of programs, as well as SharePoint and Salesforce.
• Client service orientation - with a passion for meeting and exceeding expectations of partners.
• Results driven with a proven ability to meet deadlines in a fast-paced environment.
• Ability to take complex information and communicate it clearly and concisely based on the needs of the audience.

Strategy and Planning

• Work with assigned Head Office partners to develop strategic communications plans - actively leading the planning process for these partners.
• Actively participate in regular Editorial meetings to strategize, prioritize and schedule distribution of messaging across the business.
• Develop strategic direction for business-specific and BMO Private Wealth Intranet channels.

Execution

• Develop communications in support of assigned Head Office partners - providing writing and editorial services, approvals, translation and design facilitation services, as well as communication distribution.
• Ensure messaging is timely, co-ordinated and relevant to the respective audiences to which it is being delivered.
• Secure all necessary approvals when implementing communications strategies and plans - ensuring compliance with policies, procedures and LOB communication standards.
• Make certain that all communications housed within digital channels is kept updated to assist internal parties in accessing the most recent informaton, including Intranet, SharePoint, Salesforce site, regulatory files and internal databases.
• Ensure corporate translation policy is maintained and all messaging is made available simultaneously in both English and French.
• Champion a straight-talk communications style that promotes transparency in writing style.
• Assert an expert role in the preparation and execution of all types of communications initiatives, acting as a “go-to” resource for colleagues and partners on best practices with respect to strategy and execution.
• Seek out opportunities to apply new and innovative approaches to reaching internal audiences with respect to the firm’s suite of products and services.

Analysis and Measurement

• Develop strategies and tools to measure, analyze and report on the effectiveness of communications initiatives - making recommendations for improvements based on insights, best practices and business objectives.

Risk Management and Control

• Ensure proper adherence to all aspects of BMO’s First Principles, Code of Conduct and Ethics
• Manage risk by ensuring all content for external consumption meets all applicable requirements under the applicable securities regulatory bodies and agencies
• Protect the Bank’s assets by adhering to all banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.
• Maintain systems put in place to comply with compliance requirements to maintain all approved client materials on file for seven years.

Skills

• Strong communicator
• Excellent organizational skills
• Keen attention to detail, coupled with strong editing skills
• Ability to work with ambiguity
• Flexible, self-starter who is confident and tactful, but understands when to seek advice and counsel
• A quick learner with strong interpersonal skills

Experience and Education:

• Degree in Journalism or Communications
• Significant experience in a communications-related position, with at least 5 years of experience as a communicator within a financial services organization preferred
• Successful completion of the Canadian Securities Course or other industry credentials would be a definite asset

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.