Senior Manager, Government Programs

Date limite pour présenter sa candidature :

Adresse :

Groupe de famille d'emploi :

The Senior Manager, Government Programs will develop, promote and manage financing solutions and implement sales, marketing and credit risk management strategies to maximize return on equity and enable outstanding customer experiences for all Business Banking clients across relationship manager, virtual and branch channels. Their priorities will centre on risk-return optimization, expanding market share and driving robust financial performance for the segment.

Solutions under the Senior Manager’s purview will be focused on Government Programs and lending structures (eg. CSBFP, TELP). In addition to development, oversight and co-managing programs, they will work to rationalize and simplify the programs suite, optimize and ensure the relevancy of solutions to business banking clients and innovate new borrowing solutions to better meet client needs.

The Senior Manager, Government Programs will

• Develop, promote and manage programs for Business Banking clients. These programs are often unique in that they are supported by government guarantees, community focused/purpose driven and/or involve loan structuring.

• Managing the program portfolios and application quality to ensure program compliance, mitigate credit risk and fraud.

• Simplify programs for clients and employees to make them easier to use through development of tools, process transformation, training interventions, policy guidance.

• Provide support and oversight to the management of a portfolio of strategic government programs providing value-added and competitively superior banking solutions that meet identified needs, address challenges faced by specific target markets and generate and retain profitable customer business.

• Position as a credible strategic partner to the business banking sales force in their area of expertise, providing holistic financial solutions and specific program understanding to enable the front line to provide their customers with trusted advice and guidance.

• Develop viable tactical business strategies, training courses, materials, lending topics to assist the front-line sales force in increasing market share

• Maintain an active outreach with internal and external partners to help identify lending opportunities that would benefit from the programs under management

• Provide leadership in the management of program policies, risks and related tools, forms and processes.

• Provide leadership on program reporting to internal and external stakeholders, including the design of relevant reports, messaging, oversight and presenting.

• Assist with the development of strategic sales initiatives, and provide input into appropriate sales and/or marketing materials to support holistic business development programs.

Accountabilities

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Recommends alternatives to credit proposals (e.g. restructuring of the application and/or use of special loan plans available).
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Contributes to the development and implementation of lending related policies and procedures.
• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Helps determine business priorities and best sequence for execution of business/group strategy,
• Conducts independent analysis and assessment to resolve strategic issues.
• Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.
• Executes on strategic initiatives in collaboration with internal and external stakeholders.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Supports the manager by coordinating and managing workflow and exception requests; escalates any concerns.
• Provides input into the planning and implementation of operational programs.
• Reviews and communicates credit transaction decisions with rationales that can be understood and explained to customers.
• Identifies and advises on transaction decision terms, conditions, and collateral requirements and opportunities for cross-selling or alternative solutions that meet client needs.
• Keeps abreast of economic and market developments within the portfolio to inform credit risk policies and decision making.
• Adheres to the risk rating process to ensure application integrity and compliance with policies and guidelines in force at the time of submission (e.g. manuals for Risk Rating).
• Identifies and actions exceptions and elevates sign-offs in compliance with established policies and standards.
• Coaches and advises customer-facing employees on credit risk to increase awareness of transaction risks, Policies, Standards, Level 3 Documents and knowledge of credit structuring.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Gathers and formats data into regular and ad-hoc reports and dashboards.
• Monitors and tracks performance and addresses any issues.
• Provides input into the planning and implementation of operational programs.
• Executes work to deliver timely, accurate, and efficient service.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
• Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
• In-depth knowledge of banking products and services.
• In-depth knowledge of industry trends and regulations.
• In-depth knowledge of credit portfolio management Policies, Standards, Level 3 Documents and procedures.
• Effective communications and relationship management skills.
• Strong ability to manage multiple priorities with effective planning and organizing skills.
• Strong risk management
• Sound judgement, logic, and reasoning.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salaire :

Type de rémunération :

Ce qui précède représente la fourchette et le type de rémunération de BMO Groupe financier.

Les salaires varieront en fonction de facteurs comme l’emplacement, les compétences, l’expérience, les études et les qualifications pour le poste et pourront inclure une structure de commissions. Les salaires pour les postes à temps partiel seront calculés au prorata du nombre d’heures travaillées régulièrement. Pour les rôles à commission, le salaire susmentionné représente la cible de BMO Groupe financier pour la première année au poste.

La rémunération totale offerte par BMO variera selon le type de rémunération associé au poste et peut comprendre des primes de rendement, des primes discrétionnaires ainsi que d’autres avantages et récompenses. BMO offre également une assurance santé, le remboursement des frais de scolarité, une assurance accident et une assurance vie, ainsi que des régimes d’épargne-retraite. Pour en savoir plus sur nos avantages sociaux, consultez le site : https://jobs.bmo.com/ca/fr/R%C3%A9mun%C3%A9ration-globale

À propos de nous

À BMO, nous sommes animés par une raison d’être commune : Avoir le cran de faire une différence dans la vie, comme en affaires. Cette raison d’être nous invite à entraîner des changements positifs et durables pour nos clients, nos collectivités et nos gens. En travaillant ensemble, en innovant et en repoussant les limites, nous transformons des vies et des entreprises et favorisons la croissance économique partout dans le monde.

En tant que membre de l'équipe de BMO, vous êtes valorisé, respecté et entendu, et vous avez plus de moyens pour progresser et obtenir des résultats. Nous nous efforçons de vous aider à obtenir des résultats dès le premier jour, pour vous-même et nos clients. Nous vous offrirons les outils et les ressources dont vous avez besoin pour franchir de nouvelles étapes, car vous aidez nos clients à franchir les leurs. Au moyen de formation et de coaching approfondis ainsi que de soutien de la direction et d'occasions de réseautage, nous vous aiderons à acquérir une expérience enrichissante et à élargir votre groupe de compétences.

Pour en savoir plus, visitez-nous à l'adresse https://jobs.bmo.com/ca/fr.

BMO s'engage à offrir un milieu de travail inclusif, équitable et accessible. Nous apprenons de nos différences et tirons notre force des gens et de leurs différents points de vue. Des mesures d’adaptation sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection. Pour demander des mesures d’adaptation, veuillez communiquer avec votre recruteur.

Remarque aux recruteurs : BMO n’accepte pas les curriculum vitæ non sollicités provenant de toute source autre que le candidat directement. Tout curriculum vitæ non sollicité envoyé à BMO, directement ou indirectement, sera considéré comme la propriété de BMO. BMO ne paiera aucuns frais pour les placements découlant de la réception d’un curriculum vitæ non sollicité. Une agence de recrutement doit d’abord détenir une entente de service écrite valide et dûment signée avant d’envoyer des curriculum vitæ.