Vice President Mortgage Specialists

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At BMO, we are PURPOSEfully different and proud of it. To meet our goal as the fastest growing retail bank in Canada we need passionate leaders to inspire, grow and coach our talented team of Mortgage Specialists. If you are looking to take your career to the next level this is the time to join our team. At BMO we offer a range of new initiatives and exclusive external partnerships to help you and your team achieve your very best. You’ll get to know our business quickly, working with incredible leadership support to help you realize your maximum potential. As a Vice President, Mortgage Specialists (VPMS) you will be an ambassador for BMO in your marketplace establishing and enhancing the Bank’s presence and profile in an effort to optimize opportunities and maximize overall area growth and profitability.

Our leaders are expert coaches with a keen eye for talent. Working closely with their Mortgage Specialists the VPMS helps solidify strong partner relationships while helping remove barriers to achieving maximum financial results. Our growth ambitions are clear. To be the fasting growing retail bank in Canada we need ambitious and entrepreneurial Mortgage Specialists in market meeting with customers every day. The VPMS at BMO is a talent magnet, building talent pipelines and dedicating time every week to maintaining external relationships. The industry is changing and we would love to talk to you about how we are differentiating ourselves and strengthening our value proposition to ensure we are well positioned to achieve our goals.

At BMO you will be rewarded with an industry leading progressive pay for performance compensation structure which includes competitive benefits and bonus opportunities. You will work collaboratively with our credit team to ensure your team is informed of decisions quickly and be a part of a bank with an exciting “open for business” mindset. Together we can boldly grow the good in business and life.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Assesses marketplace and competition opportunities to identify strengths, opportunities, and weaknesses and create plans that address gaps and opportunities.
• Works effectively with other division heads to leverage sales and referral opportunities, improve wallet share, and acquire new customers.
• Develops, maintains, and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.
• Acts as a key BMO representative for local community activities in the market.
• Monitors service levels and resolves issues.
• Participates at events in the market to foster a positive image of the Bank and advocate for the Bank’s products and services.
• Develops and maintains relationships with existing and potential centers of influence, sources of origination, and business partners to match customer needs with products and services.
• Works with the client and BMO stakeholders to ensure a seamless process and effective onboarding.
• Monitors service levels and resolves issues.
• Oversees the level of service provided to customers to ensure business results are achieved.
• Manages risk to minimize losses by monitoring and controlling reports to meet compliance requirements within established risk guidelines.
• Identifies and shares best practices across a network of divisional leaders.
• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
• Develops and applies the framework for databases; oversees database management in adherence with data governance standards.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Leads / participates in the design, implementation and management of core business / group processes.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
• Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
• Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
• In-depth understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.
• In-depth/Expert knowledge of the competitive marketplace and trends in mortgage sales.
• In-depth/Expert project and time management.
• In-depth/Expert experience with change management.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.