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Bota Bota, spa-sur-l’eau

Hospitality Agent

535 rue de la commune ouest, Montreal,QC
  • 17.50 to 18.50 $ per hour according to experience
  • 32.00 to 40.0 h - Full time

  • Permanent job

  • Day ,Evening ,Weekend ,Work shift

  • 3 positions to fill as soon as possible

Benefits


Your mission on the boat

Under the responsibility of the Hospitality Supervisor, the Hospitality Agent is responsible for welcoming and taking care of the customer according to high-end customer service requirements.

The upcoming challenges of the Hospitality Agent

  • Greet the customer at his arrival onsite;
  • Take care of the customer and clearly explain instructions and rules;
  • Provide the customer with valuable insights to insure a successful experience at Bota Bota;
  • Manage customers check-in and check-out;
  • Be responsive to customers questions or concerns and ensure their satisfaction in a professional and courteous manner;
  • Promote the offered services and packages available;
  • Makes sure is workstation is clean.

Why hop on board?

  • Exceptional place of work: Bota Bota, spa-sur-l’eau is in the heart of the Old Port of Montreal;
  • Be part of a growing company that offers multiple opportunities for change;
  • Work schedule: full time 30-40h / week, available on Friday, Saturday and Sunday;
  • Competitive salary and benefits;
  • Free access to the spa;
  • Employee discounts on all massages, treatments, products and gift cards;
  • Employee discounts at the spa’s restaurant '' La Traversée '';
  • Various discounts as an employee of a partner of the Old Port of Montreal.

Want to know more about our crew apply today!!!


Work environment

Work environmentsBota Bota, spa-sur-l’eau0
Work environmentsBota Bota, spa-sur-l’eau1
Work environmentsBota Bota, spa-sur-l’eau2
Work environmentsBota Bota, spa-sur-l’eau3

Requested skills

The competencies we are looking for:

  • Attention to detail and ability to multitask efficiently in a short time;
  • Enthusiastic and master customer service skills;
  • Love to work with the public and favors a friendly and professional approach;
  • Autonomous and resourceful;
  • Rigorous punctuality;
  • Excellent team spirit;
  • Exercise discretion and show respect for confidentiality.

The skills we are looking for:

  • Required 2-3 years of experience in customer service;
  • Studies in the tourism field, an asset;
  • Bilingual in French and English, both oral and written.

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

College

Diploma

DEC

Completed

Work experience (years)

3-5 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced