Business Data and Information Management Specialist

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

A full suite of financial solutions, tailored to the realities of our Canadian Armed Forces Members and their families, is offered through the SISIP Financial division within CFMWS. In addition to conventional insurance, investment and financial advice products and services, we pride ourselves in delivering preventative financial education and, where required, counselling, to support our members’ financial wellbeing. At SISIP, we keep our members at the center of everything we do. Our ultimate target is the right solution at the right time for our members, and our commission-free environment reinforces this. As a social enterprise, the profits we make help fund programs within the Canadian Armed Forces (CAF) community to benefit members and their families.

SISIP Financial services are available to Canadian Armed Forces Members both virtually and in-person. We have 23 offices located in CAF communities across Canada. Our national office is located in Ottawa.

The Business Data and Information Management Specialist plays a vital role in supporting SISIP Financial employees by ensuring the accuracy and consistency of business data across key information systems. This individual is key in guiding the organization through its digital transformation by enhancing data literacy and promoting best practices for data use and management. By managing critical business data, collaborating with stakeholders to develop best practices for data quality, and developing training programs to guide the effective use of our key information systems, the specialist has a daily impact on the lives of users. This role will be instrumental to ensuring reliable and high-quality data that supports effective decision-making and enhances overall user experience.

Education, Certifications and Licenses

College diploma in Business Administration, Data Science, Information Technology or a related field AND many years of experience in business analysis, process management, and customer data analysis or a related field

Experience

In data management, quality, and literacy programs

In providing strategic advice regarding data management

In planning and coordinating data quality initiatives

In developing and ensuring compliance with data governance policies and practices

In profiling, validating and cleansing data

In identifying training requirements, designing and coordinating training programs/solutions

In delivering workshops

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Manage and maintain business domain data to ensure accuracy and consistency across key information systems.

Develop and implement strategies to ensure compliance with data governance policies and practices to ensure data quality with enterprise standards.

Provide advice and guidance to senior management on data governance.

Provide advice and consultation regarding employee matters; work in collaboration with department managers conducting workplace investigations, as required.

Recommend changes to policy, standards and procedures to keep up with evolutions of technology.

Language Requirement:

Bilingual (English and French) Essential

Reading: Advanced

Writing: Advanced

Oral: Advanced

Start Date: April 21, 2025

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

Salary plus Employee Performance Plan.

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.