Description
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.
THE ROLEAs a Mess Supervisor (Hospitality Supervisor), you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.
The Mess Supervisor (Hospitality Supervisor) provides hands-on assistance in planning, organizing, supervising mess activities, bar service and mess operations. You will supervise and train employees, prepare work schedules and ensure their accuracy for payroll. You will ensure strict requirements for health, hygiene and safety. You will interact directly with clientele, taking orders and assisting with set up and take down of functions.
This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying being part of a team - this opportunity is for you!
QUALIFICATIONS NEEDEDEducation, Certifications and Licenses
High school diploma AND several years of experience in the food and beverage service, or a related hospitality field
Must be of legal age to serve alcohol (Province)
Must possess a Responsible Service of Alcohol certification (Province)
Valid Driver’s Licence (Province), an asset
Experience
In providing hospitality and bar operations services
In budget administration
In cash handling
In preparing bank deposits and floats
In event planning and organizing
In inventory control
In personnel administration
Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
Bilingual (English and French) Essential
Reading: Functional
Writing: Functional
Oral: Functional
BENEFITS AVAILABLEHealth Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.
OTHER INFORMATION
Perform heavy lifting, carrying, pulling and/or pushing (i.e. more than 50 lbs/23 kg)
This is an on-site position with an assigned work location.
Responsible Service of Alcohol certification is also offered during our preparatory training courses.
START DATE
As soon as possible
INCLUSION AND ACCOMMODATIONCFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.