Senior Manager, IM/IT Products (Innovation)

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

CFMWS is looking for an outcome-oriented and business-driven IM/IT leader who will be at the forefront of driving technology innovation at CFMWS. Their strategic mindset, analytical capabilities and passion for technology innovation will be instrumental in shaping CFMWS’s technological future.

The successful candidate will be responsible for implementing the Technology Innovation Framework, including initiative intake, prioritization, execution and monitoring. Working closely with vendors and other business units, they will oversee the delivery of all technological Proof of Concepts (POCs) and Proof of Value (POVs) initiatives and provide recommendations on their adoption.

The ideal candidate is a passionate technology leader who thinks strategically and long-term while focusing on individual POCs/POVs. They love technology, learn constantly, and embrace change. They are a creative problem-solver who enjoys doing hands-on work side by side with vendors, IT professionals and business stakeholders. They are very well organized and experienced in managing IT initiatives from start to finish. Effective communicator, they excel working in a fast-paced environment and collaborating with the CFMWS stakeholders and external partners. They quickly adapt to changes and seamlessly transition from one initiative to another without losing tempo.

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field AND several years of experience in a related field.

Experience

In management of technology innovation

In business relationship management

In product and information management

In application configuration, development, implementation and support

In software development and web technologies

In building and maintaining roadmaps and releases

In project management

In quality assurance, user acceptance testing methodologies and best practices

In contract/vendor management and consulting services

In understanding, researching, and delivering business requirements and strategy

In budget administration

In personnel administration

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential, Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

This position is a one-year term.

You may be eligible to receive a Scarce Skills Premium for this position as outlined in the IT Scarce Skills Compensation Agreement.

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

The selection process will be done virtually.

01 April 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.