Travel Assistant

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

Under the supervision of Travel Services Manager, the Travel Assistant initiates TravelXpert claim for travelers. They book, confirm and record all flight through AMEX for NPF personnel. They book, confirm and record hotel/accommodation reservations for NPF personnel. They ensure accurate file management and reporting. In addition, they assist with set up of accommodation for participants, facilities, catering, special needs requirements, audio-visual equipment for national, regional or divisional conferences.

Education, Certifications and Licenses

High school diploma AND several years of experience in Tourism and Travel

Experience

In organizing and planning for travel services

In providing travel information to clients regarding destinations, transportation and accommodation

In office administration

In maintaining filing systems

In data entry, data manipulation, record-keeping and retrieval techniques

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Skills and Abilities

English or French Essential, Bilingual (English and French) an asset

Reading: Functional Level

Writing: Functional Level

Oral: Functional Level

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

As soon as possible

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.