Store Associate – North West

• Type : Parttime
• Location : Edmonton Ab

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The Store Associate works in a fast-paced environment to deliver friendly and courteous service to customers. The role involves store maintenance activities such as stocking shelves, merchandising and general housekeeping.

Benefits:

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer that”s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities:

• Meet, greet and thank customers and provide friendly, informed service to them.
• Guides customer to the location of requested items.
• Locates products in the warehouse.
• Answers questions and provides friendly advice and services to customers.
• Suggest value-added and related products by actively listening to customer needs.
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Learns about new products on a regular basis.
• Keeps up to date with in-store promotions, in-store deals and product locations.
• Ensures that retail basics tasks are executed efficiently.
• Identify low stock levels and maintain inventory accuracy.
• Engages in learning activities and listens to feedback to improve their own abilities.

Requirements / Skills

• Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
• Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
• Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
• Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
• Ability to resolve retail and/or customer issues.
• Ability to adapt and cope with challenging and changing situations.
• Positive attitude, punctuality and solid work ethic.
• Ability to consistently provide professional customer service, including in situations of conflicts.

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.