Engagement Coordinator - Collaborative Learning College-camh

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

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CAMH Education’s Patient and Family Education program is currently seeking a full-time, contract (1 year) Engagement Coordinator to support the development of a new basic digital literacy program within the Collaborative Learning College at CAMH. The Collaborative Learning College is a strengths-based, recovery-oriented education program that features course offerings that are co-created and co-facilitated by people with living and lived experience of being treated within the mental health system. In this demanding role, the Engagement Coordinator will be involved in the co-creation, facilitation and evaluation of a digital literacy program that has the twin aims of providing people with basic digital literacy training and with an understanding of how to use digital devices to support their mental health and overall wellbeing. Ideally, the coordinator will be an expert in the recovery college model, including its implementation, administration and evaluation.

The Engagement Coordinator will be an expert curriculum developer and facilitator and will be able to both lead the development of courses, teach courses and teach prospective co-facilitators about effective curriculum development and facilitation. Further, the Engagement Coordinator will be expert in using program development strategies involving robustly engaging diverse end-users in co-creation/co-design projects, interviews, focus groups and other user-centred modalities. And as an engaged collaborator, the Engagement Coordinator will support the development of a program that incorporates both evaluation approaches reflecting the priorities of the college’s students, along with a research program that involves people with lived experience as investigators and collaborators.

Involvement in this range of activities demands that the Engagement Coordinator be adept at working within teams that involve engaging and activating people with lived experience along with people with other types of expertise including health care professionals to researchers, digital developers, editors, graphic designers, external funders and project managers. Central to this role will be a thorough understanding and an ability to apply strategies that support equity and inclusion of people with lived experience. Lastly, because issues of access, literacy, health literacy and social inclusion are central to this work, the Engagement Coordinator will possess high-level communication skills, including both oral and written communications, especially as they are applied to plain language writing and editing.

You will support a workplace that embraces diversity, that relies on teamwork and effective collaboration and that complies with all applicable regulatory and legislative requirements. This position is located at 1025 Queen Street West.

The successful candidate will have at least 3 years of experience working as a facilitator and lead curriculum developer within a recovery college setting, or 5 years of experience working within a peer support setting, or another setting where lived experience as a recipient of mental health and/or addiction services is a core component, combined with proven expertise in curriculum development and facilitation. Professional-level project coordination and verbal and written communication skills are required. Proven experience of working within a co-creation model, where power-sharing and inclusion are integral to the success of the project, is required. Expertise in working within participatory action research and/or patient-oriented research is highly desirable. While fundamentally being a collaborator within a large team, the ideal candidate will be able to independently execute the implementation and scale-up of the Collaborative Learning College. The successful candidate must have proven experience as both a facilitator and as a facilitation trainer. Ability to work effectively in a wide range of settings, with individuals from diverse backgrounds, is a must. Expertise in working with web-based technologies is a desirable skill in this position. Bilingualism (French/English) and/or proficiency in a second language would be an asset.