IT Specialist – Telecommunications-camh

The Centre for Addiction and Mental Health (CAMH) is seeking a full-time, temporary (1 year) IT Specialist - Telecommunications to work in the Information Management Group (IMG). Reporting to the Manager, Telecommunications, the IT Specialist’s primary accountability includes support for the CAMH Redevelopment Project, VoIP infrastructure, Unified Communications, RTLS, Wi-Fi and ConnexAll integrations to the CAMH IT infrastructure. The CAMH network is managed by an outsourced partner. The IT specialist will work with the outsourcing vendor to ensure the environment is running at optimal performance. The candidate will analyze and document application performance characteristics for CAMH applications, provide recommendation and implement solutions to ensure an optimal environment. In addition, the successful candidate will provide technical recommendations to projects requiring IT infrastructure input in areas such as Network, QOS and Virtualization and may also be required to provide support for some of these technologies. Other IT related duties may be assigned as required. The candidate will support a workplace that embraces diversity, and complies with all applicable and regulatory requirements. This position is located at the Queen Street West site.

The successful candidate will possess a university degree, preferably in a computer-related field combined with relevant work experience. An equivalent combination of working experience and education may also be considered. CCNP Voice certification is an asset. The candidate will have at least 4 years of experience in supporting VoIP telephony in a Cisco Network Environment, and have senior level hands-on experience installing, managing and troubleshooting medium to large VoIP systems in a heterogeneous environment (Windows, Mac, iOS, android, etc). In addition, the candidate will have senior level understanding of at least two of these Technologies: ConnexAll Middleware, Virtualization, Network, RTLS, Cisco Wi-Fi and Active Directory 2008/2012. The Candidate will have excellent written and verbal communications skills and can document technical and business information/processes to all level of the organization. The candidate is able to work well in a fast-paced, dynamic team environment with clients and staff from diverse backgrounds. Bilingualism (French/English) and/or proficiency in another language are considered an asset.

If you are interested in this position, please ensure that you apply before 5pm of the closing date. If your application is received past 5pm of the closing date, your application will not be accepted.