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CENTURA

Shipping Desk Agent

5885, chemin de la Côte-de-Liesse, Saint-Laurent,QC
  • To be discussed

  • 40.00 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

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Benefits

Under the supervision of the Warehouse Supervisor, the incumbent coordinates the preparation, shipping and payment of orders.

TASKS AND RESPONSIBILITIES

  • Courteously greet customers coming to pick up their merchandise;
  • Respond to calls and emails from customers for the preparation, pick-up and shipping of equipment;
  • Prioritize picking vouchers for handlers;
  • Manage the shipment of equipment according to carrier deadlines;
  • Obtain quotes from carriers;
  • Complete all the documents associated with the shipment of the material;
  • Work in collaboration with colleagues from other departments to optimize customer service;
  • Keep the customer informed of any problem during the process of preparing or shipping his order;
  • Follow up on outstanding orders;
  • Perform all other related tasks.
ADVANTAGES
  • Competitive salary;
  • Comprehensive group insurance program paid 100% by the employer;
  • Group RRSP with employer contribution;
  • Free parking and public transportation nearby;
  • Gym;
  • Social committee, employee discounts.
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Work environment

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Requested skills

 REQUIREMENTS AND SKILLS 

  • Be reliable and punctual; 
  • Have a good learning ability; 
  • Demonstrate excellent customer service; 
  • Be skilled in computers and basic calculations; 
  • Follow internal procedures; 
  • Be able to handle several tasks at the same time.
Here are the attitudes expected of an employee: 
  • Be motivated and organized; 
  • Be proactive and thorough; 
  • Use good judgment; 
  • Be rigorous and professional; 
  • Have a good team spirit. 

Requirements

Level of education

High school

Diploma

undetermined

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Intermediate

Spoken languages

Fr : Advanced

En : Intermediate

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