Description
Build your Career at Cooper Equipment Rentals
We are looking for customer-oriented, motivated individuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks!
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
What You’ll Be Doing
Duties and Responsibilities:
- Manage parts inventory and process warranty claims
- Order and receive necessary parts by filling out purchase orders
- Follow up with vendors on back-ordered items
- Match packing slips to receivers and invoices
- File all documentation to facilitate an efficient Accounts Payable (A/P) process
- Coordinate the transfer of parts with other branches
- Follow up with parts and service bills and order
- Manage customer equipment repairs and billing
- Enter and complete all work orders pertaining to the role
- Provide quotes and estimates to customers
- Enter maintenance schedules for all equipment
- Maintain a system for tracking repairs and estimates
- Work closely with the shop to ensure repairs are completed in a timely manner
- Coordinate parts pickups with drivers
- Assist with ensuring new units are fleeted and ready for rent
- Ensure all shop supplies are stocked
- Coordinate the activities of branch Field Service Mechanics as well as those of service vendors
- Oversee third-party equipment repairs at vendor locations
What You’ll Bring to the Team
Qualifications and Requirements:
- Minimum of two years’ experience in the customer service, retail, or construction industry, preferably in the equipment rental industry
- Excellent written and oral communication skills
- Self-starter, very customer service-oriented, and works well in a team environment
- Thrives in a fast-paced environment with strict deadlines
- Very flexible in performing various tasks to satisfy our customers
Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.
We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at careers@cooperequipment.ca.
