Description
Build your Career at Cooper Equipment Rentals
We are looking for customer-oriented, motivated individuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks!
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- Safety-minded organization
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
- Field incoming inquiries and follow up on warm leads (in-person, via phone, email, and other online sources) for potential used equipment sales and distribute leads to the appropriate Outside Salesperson for further follow-up.
- Provide support to the Sales Manager and Outside Sales Representatives including preparation of quotes, purchase orders, invoices, etc.
- Coordinate with the service team to prepare units for sale, ensuring compliance with customers' conditions and requests.
- Conduct post-sale follow-up calls to ensure customer satisfaction with their equipment purchases. Effectively escalate any issues to the appropriate Outside Sales Representative for follow-up.
- Enter customer information and notes in the CRM system.
- Ensure branch inventory remains accurate.
- Maintain a clean & organized showroom.
- Detail equipment cabs.
- Participate in sales & promotional events (ie. trade shows, open houses, customer appreciation, etc.).
- Occasionally attend in-person client meetings with the Outside Sales Team.
- Support marketing initiatives by taking and uploading equipment photos for our website, newsletter, advertising and/or in response to customer inquiries.
- Minimum of 2 years of experience in customer service or sales function.
- Knowledge of construction equipment is a definite asset.
- Bilingual (French and English) is an asset.
- Valid Class G driver’s license and satisfactory driver's abstract.
- Minimum Grade 12 diploma or equivalent; post-secondary diploma would be an asset but is not required.
- Passion for sales and customer service, and a desire to learn and develop as a sales professional.
- Very detail oriented with excellent organization and time-management skills.
- Exceptional written and verbal communication skills; both in-person and over the phone.
- Very comfortable with computers - knowledge of CRM systems & Microsoft Office is a definite asset.
- Solid team player and self-starter.
Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.
We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at careers@cooperequipment.ca.
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