Description
SUMMARY OF THE POSITION
Person who analyzes the needs, conceives and applies professional techniques in the field of administrative methods and systems, in order to improve service delivery.
SPECIFIC FUNCTIONS
Reporting to the Risk Management Coordinator, the incumbent supports the development, implementation and continuous improvement of policies and procedures related to the organization's integrated risk management system, including those related to its information systems and applications.
More specifically:
- Support the review, analysis and documentation of new and existing practices and processes, as well as the development of the organization's integrated risk management system;
- Supports the development and maintenance of training tools related to integrated risk management;
- Provides input and recommendations on the development of materials, work processes, information systems and applications related to integrated risk management;
- Supports vendor management of information systems and applications related to integrated risk management, including processes related to tendering, configuration, development, testing and new releases;
- Acts as a super user by responding to issues related to the integrated risk management information systems and applications and escalating them to vendors when required;
- Supports the promotion of a safety and no-blame culture within the organization by planning, organizing and coordinating activities, workshops and training related to integrated risk management;
- Collaborates with individuals, teams and departments to ensure the adoption of related tools and work processes;
- Performs audits to ensure the proper use of the integrated risk management information systems and applications by individuals, teams and departments;
- Support the development, update and quality control of integrated risk management dashboards and reports;
- Analyzes and develops reports based on data collected in integrated risk management information systems and applications;
- Performs other tasks usually assigned to an Administrative Process Specialist upon the request of her/his supervisor.
REQUIREMENTS
Education:
- Bachelor of Science degree in Administration, Human Sciences, Social Sciences or other relevant academic discipline.
Experience: * Minimum three (3) years experience relevant to the responsibilities of the position;* Certification or experience in Clinical Informatics, an asset;* Certification or experience in Project Management, an asset.
Knowledge and abilities:
- Knowledge and experience with integrated risk management practices, tools, templates and legal requirements;
- Strong analytical, critical thinking, decision-making, planning and organizational skills;
- Results-oriented, autonomous, flexible, and ability to multi-task;
- Strong interpersonal skills and able to effectively collaborate with colleagues, team members, team leader and supervisor;
- Ability to develop and maintain partnerships in various settings;
- Be able to work autonomously with minimal direct supervision;
- Be able to handle multiple files and tasks at the same time;
- Practical, attentive to detail and analytical;
- Excellent communication skills, both written and presentation;
- Excellent computer skills MS Office (i.e. Word, Excel, Power Point, etc.);
- Extensive experience with data analysis, preparation and presentation of data;
- Familiarity with enterprise administrative and clinical information systems, technologies and databases is an asset;
- Knowledge of MSSS programs, regulations and partners related to the functions is an asset;
- Experience with First Nations or with cross-cultural work is an asset;
- Experience in a remote area, an asset;
- Knowledge of Cree culture, language, communities and social/health issues in Eeyou Istchee is an asset; and,
- Knowledge of Eenou/Eeyou Pimaatisiium healing practices and paradigms is an asset.
Language:
- Fluent in English;
- Fluency in Cree and French is an asset.
Other:
- Willing to travel to all 9 communities.
