Description
SUMMARY OF THE POSITION
Person who provides assistance to one or more physicians or professionals, or to a work team, in their administrative and professional duties. They prepare medical records, reports and requests for analysis, operating protocols or other documents based on typed, handwritten or dictated texts and enter them on a computer application. The Medical Secretary also prints out such documents and has them distributed to the personnel concerned. They will be required to support service users, book appointments, and receive and forward messages to relevant personnel and service users. The Medical Secretary manages mail and email, writes correspondence and updates record filing.
SPECIFIC FUNCTIONS
This person is responsible for providing administrative support to specialized services for patient appointments with eye and vision care specialists (optometrists, ophthalmologists, diabetic retinopathy screening, etc.) for Eeyou Istchee.
Responsibilities and duties can include:
- Perform administrative tasks related to patient appointments for ocular care related appointments;
- Book and confirm medical appointments for patients;
- Collaborate with the archive and pharmacy departments as needed
Perform administrative tasks related to on territory clinics:
Ensures support for the organization of the clinics;
- Active role in assisting health professionals when needed;
- Take care of the purchase and order of equipment related with ocular care;
- Transmit the required data, responds to questions and/or provides information to the various departments, people, clients or external organizations, according to his/her area of responsibility and established procedures;
- Compile the statistics of the division;
- Complete forms of various natures;
- Respond to various calls, transmit information and respond to general inquiries from patients or specialists;
- Participate and contribute to the implementation of new services and the administrative operations;
- Manage appointments with the organization's tools;
- Support clinics in different communities when needed;
- Assist local teams in delivering ocular care services;
- Act as a superuser in regards to the ocular care training and equipment;
- Verifies and manages incoming emails in Specialized services shared inbox.
Education: * High School Diploma.
Experience:
- One (1) year of relevant experience.
Knowledge and Abilities:
- Knowledge of medical terminology to prepare documents and reports is a strong asset;
- Knowledge of the MSSS Network and administrative regulations is an asset;
- Good knowledge of routine office work;
- Good knowledge of Office Suite (possibility of a test);
- Ability to work well under pressure and independently with minimum supervision;
- Be able to handle multiple files at the same time;
- Excellent communication skills (both written and spoken);
- Practical, attentive to detail and analytical;
- Sense of accountability, resourcefulness & vigilance;
- Teamwork skills;
- Well organized.
Language:
- Fluent in Cree and English;
- Fluency in French is an asset.
Other:
- Will be required to travel within the communities to support Ocular care services when needed.
