Description
SUMMARY OF THE POSITION
The person who coordinates, manages and supervises the analysis, implementation, evolution, implementation, support and operational support of projects concerning complex, multi-site information systems that affect several sectors of the organization.
He/she acts as an expert in his/her field of specialization. He/she coordinates the work of a team of IT analysts and technicians.
SPECIFIC FUNCTIONS * Deploy, support and maintain applications (Admin, Clinical, Social services); * Analyze business processes related to the acquisition or replacement of IT systems/applications;* Translate business requirements into functional specifications;* Ensure the integration and implementation of new solutions;* Design and implement performance and information integrity testing strategies;* Ensure the maintenance and required changes with the perspective of continuous improvement;* Conduct proofs of concept for innovative technologies;* Produce all training and communications materials required for the technology portion of the project;* Produce technical Go-Live plans as well as backup plans when required;* Follow up on technical tasks required to complete projects in collaboration with the PMO;* Maintain and develop the documentation of the technological architecture;* Manage the entire cycle of interface (Ex.: HL7) application development, including analysis, design, specification, implementation, go-live and support;* Work closely with application teams, subject matter experts and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements;* Configure and maintain the monitoring of the applications in the monitoring tools (Orion SolarWinds);* Configure and maintain database servers and processes;* Supervise and administer Microsoft Office 365;* Manage and maintain the Virtual machines inventory of applications;* Perform routine security audits, system updates and routine maintenance to preserve the applications security;* Organize and follow up on service requests and technical support;* Contribute to the development of internal procedures, processes and documentation.
REQUIREMENTS
Education: * Bachelor degree in computer science.
Experience:
- Two (2) years of relevant professional experience.
Knowledge and Abilities:
- Strong verbal and written communication skills;
- Ability to analyse problems and conduct effective fault diagnosis and system recovery;
- Ability to communicate technical information to a non-technical audience and influence diverse stakeholder groups;
- Excellent analytical skills;
- Ability to conduct an effective meeting;
- Strong motivation and determination to produce results that meet the organization's needs;
- Able to establish priorities, managing own workload and work under pressure;
- Capable of working/using own initiative with minimal supervision
- Knowledge of computer network, clinical, medico-administrative, administrative or business documentation projects is an asset;
- Knowledge of Cree culture, health and social services in Eeyou Istchee is an asset;
- Knowledge of the health network is considered as an asset.
LANGUAGE* Fluent in English;* Fluency in Cree and/or French is an asset;
