Description
SUMMARY OF THE POSITION
Person who provides support, monitoring, accompaniment and animation for the users who are referred to him. It welcomes users of all intervention services and takes care of them in times of crisis, disorganization or need for special assistance. It can assume, in terms of support to the interveners, presences in the various services, when the situation requires it. It meets certain needs of users according to the rehabilitation objectives pursued.
She/he intervenes physically when the situation requires it and searches users or physical locations when requested. She/he observes the behavior of the user and reports her/his observations by means of significant reports for the continuation of her treatment. She/he performs security rounds at the establishment.
SPECIFIC FUNCTIONS* Guards building to ensure the safety and security of the property; * Performs a variety of moderately complex administrative tasks according to specific instructions and established methods and procedures that include, but are not limited to:
- Registration and admission of users;
- Processing of various data;
- Word processing.
- Detects and investigates any unusual activity, peculiar, noises or evidence of illegal entry, unauthorized activities. Corrects the condition and immediately alerts the Police and the person in charge when necessary;
- Reports to the management all abnormal conditions, irregularities or deficiencies involving risk of damage to the property during the shift and takes action when applicable;
- Provide proactive services against theft, vandalism and fire;
- Makes inspection rounds in accordance with the predetermined schedules;
- Ensure proper monitoring of the CBHSSJB's installations at the regional surveillance center;
- Maintain public safety and order by enforcing rules respecting the building;
- Directs visitors to the appropriate areas;
- Provides emergency assistance whenever required;
- Collaborates and communicates with all other staff, for the benefit of the users;
- Provide good customer service to all users and staff, in order to foster organizational functioning and indirectly, quality services to the population;
- Respects the practices, conduct, confidentiality and ethics expected of employees towards users, visitors and other employees;
- Performs other related tasks upon the request of her/his supervisor.
REQUIREMENTS
Education and Experience: * High School Diploma;* Related experience is an asset.
Please note that applicants who do not have the above-mentioned requirements may be considered for this position if they possess the following requirements.
A reading and writing test must also be successfully completed to be considered.
Alternative Profile:
- No specific diploma and;
- One (1) to two (2) years of related experience.
Knowledge and Abilities:
- Sense of observation;
- Self-control;
- Basic computer knowledge;
- Ability to write reports and read logs.
LANGUAGE * Fluent in Cree and English; * Fluency in French is an asset.
OTHER* Holder of the Nonviolent Crisis Intervention training is an asset or willingness to follow it;* Schedule is Wednesday to Wednesday, 10 hours/day for 7 days and 7.5 hours for 1 day. Day shift is from 7 a.m. to 5 p.m. and Evening shift is from 1 p.m. to 11 p.m.;* This position includes on-call periods;* Valid driver's license.
