Global Delivery and Test Manager, Deloitte Global Technology

In the O2E Global Delivery and Test Manager role, you will work closely with the Transformation team on the following:

Delivery Management:

• Work closely between Transformation and Technology delivery teams to ensure planning and execution of deliverables meet business needs in a timely manner.
• Proactively manage stakeholder expectations, providing regular updates and addressing concerns.
• Stay closely connected to and track change requests as they arise, manage the end-to-end delivery process, ensuring smooth transitions from development to testing and ultimately to production.
• Identify opportunities for process improvement and implement best practices to enhance project delivery efficiency and effectiveness.

Test Strategy and Planning:

• Define and implement comprehensive test strategies - encompassing functional, regression, performance, security, and user acceptance testing.
• Develop detailed test plans, test cases, and test scripts, ensuring alignment with business requirements and technical specifications.
• Estimate testing effort, allocate resources effectively, and manage test environments.

Environment and Configuration Management:

• Maintain accurate and up-to-date documentation of environment configurations, procedures, and troubleshooting guides.
• Lead co-ordination with technology teams to ensure alignment and delivery on environment requirements to meet business needs.
• Implement and maintain environment management processes, including geo specific configuration and release management.

Test Execution and Management:

• Oversee the execution of test cases and defect tracking.
• Collaborate closely with developers to ensure timely resolution of defects and effective communication throughout the testing lifecycle.
• Responsible for reporting on test execution and communicating with stakeholders across the transformation, technology and business landscapes.

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Required:

• Bachelor’s Degree or equivalent, or IT related vocational training.
• Proven experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise.
• Proven experience 4+ years as a Test and Delivery Manager or similar role, with a strong track record of delivering high-quality software releases.
• Deep understanding of software development methodologies (Agile, Waterfall) and testing approaches including defect tracking, reporting and resolutions processes.
• Expertise in test management tools (e.g., Jira, HP ALM, Azure DevOps).
• Strong leadership qualities with the ability to motivate and guide a team.

Preferred:

• Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities
• High degree of comfort working in an unstructured environment
• Ability to synthesize information and business requirements and structure this into meaningful recommendations
• Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
• Outstanding research and presentation skills; superior PowerPoint and Excel skills required

The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.