Senior Consultant, Security Operations ServiceNow

As a Senior Consultant, Security Operations ServiceNow, you will lead technical development and project delivery of Cyber Security implementation engagements using ServiceNow’s cyber solutions, to create effective proactive and reactive response and protection strategies for each organization.

You will participate and support in:

• You will play as the Subject matter expert for ServiceNow SecOps capabilities (e.g. SIR, VR, DLP, IRM, TPRM)
• You will play the role of technical and/or functional consultant on project deliveries and will work with client stakeholders to help translate business requirements to technical requirements.
• You will lead the configuration and development of relevant ServiceNow module and will work with other developers in the team.
• You will work with the delivery team in developing a solution to meet the customer's needs while improving their current situation, while using your knowledge to participate and support process improvement initiatives.
• Support the proposals, market materials, business promotional events and other market development activities to help grow the emerging demand of Security Operations
• You will be part of a team of ServiceNow practitioners focused on cyber solutions, mentor, coach and grow the skills within the team.

At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences.

We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.

You are someone who has:

• 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow.
• Great understanding and deep knowledge of implementing ServiceNow security operations and IRM solutions, integrating other cyber solutions with ServiceNow (e.g. Qualys, Tenable, Kenna, CrowdStrike, Microsoft Defender, Splunk)
• Taking accountability for ServiceNow deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs and generating value.
• Working across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems.
• Supporting client pursuits business development efforts including preparing proposals and leading presentations to senior executives
• Building long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations.
• Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement.
• Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence
• Established background in carrying out the functional analysis of a project from beginning to completion,

You are someone with:

• Bachelor's degree in Computer Science, Computer Engineering, MIS, or related technical field from an accredited college or equivalent work experience. Master’s in information systems, MBA, or other is an asset
• Certified Implementation Specialist - SecOps, IRM, TPRM
• Superior project management and communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables is mandatory
• Demonstrated ability to develop workshop presentations and process documentation (advanced Microsoft Visio, PowerPoint, Word skills)
• Flexible with traveling and meeting clients onsite
• Goal orientated, can demonstrate presentation and business solutions to clients with confidence, knowledge, and ease.
  

The salary range for this position is $72,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.