Workplace Services - Mail and Print Services Coordinator

• Based in the mailroom you will be responsible for overseeing the mail, courier management and print services for the Vancouver practice
• Take care of payment, process and reconciliation for mail and courier and print services
• Manage and procure inventory for mail, print and copy stations
• Consistently deliver an elevated and differentiated customer service experience
• Maintain a professional appearance and attitude at all times

The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of concierge/reception, mailroom, print services, facilities management, and health and safety.

The Workplace Services Professionals (WSPs) are at the centre of our clients and guests’ experience - setting the tone from beginning to end. They are responsible for providing an elevated hospitality service in line with the Orbis vision. Working closely with a team of colleagues and supported by the WSP manager, the individual will be required to demonstrate a keen knowledge of the firm, anticipate the needs of our guests and talent, go the extra mile when tending to both internal and external parties, react and problem solve efficiently and demonstrate attentive listening skills.

You are someone with:

• Mailroom, distribution, or similar business operations or administration support experience
• 2-3 years’ work experience in customer service, hospitality, or a facilities environment
• Intermediate level knowledge of Microsoft Word, Excel, Outlook and iOS devices
• Excellent verbal and written communication skills
• Demonstrated ability to deal with multiple priorities in a high pressure, client focused environment
• Excellent organizational and time management skills required
• High attention to detail and task orientation with an ability to problem solve and be a team player
• Ability to execute proactive measures to ensure requests are responded to in a timely manner
• Posses a professional demeanour
• Able to lift up to 25 pounds
• This position may require overtime

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.