Sales & Customer Experience Director

• At least 8 years of significant experience managing sales teams, either remotely or in the field (required).
• Experience in selling technical, veterinary and/or medical equipment (required).
• Advanced bilingual proficiency in French and English, both written and spoken (required).
• Proficiency and adaptability with new technologies (Windows and Customer Relationship Management (CRM) systems).
• Proactive leadership focused on results, customer experience, and team collaboration.
• Willingness to travel regularly to support and inspire the team in the field (required).
• Frequent travel across Canada and internationally (at least once a month).
• Weekly presence at the office for management committee meetings.
• Hybrid work schedule (1 to 2 days per week onsite at the head office).

Who are we?

Dispomed is a Quebec-based company founded in 1982, headquartered in Joliette (QC), that manufactures and sells high-quality veterinary equipment worldwide. Dispomed is a dynamic, family-owned business experiencing rapid growth, offering numerous career opportunities. As a recipient of numerous awards, Dispomed is the Canadian leader in sales and service of veterinary equipment, represented in 35 countries. The foundation of our team lies in our core values, which we see reflected in each of our members: excellence, commitment, passion, and humanity. For over 40 years, we have been committed to providing an excellent experience for all Dispomed stakeholders.

To learn more about Dispomed, visit our website: www.dispomed.com

Sales Director at Dispomed

Dispomed is seeking a dynamic and passionate Sales Director to lead a team of 10 collaborators across Canada and Europe. Your mission: drive sales success, explore new markets, and strengthen Dispomed's position as a key player in the veterinary industry.

If you are an inspiring leader with a passion for selling specialized equipment, this role is the perfect opportunity for you !

What to expect in this role

• Manage, supervise, and support the sales and customer experience team, both nationally and internationally, with a focus on coaching, collaboration, and solution-finding.
• Ensure proficiency in the complete sales cycle of technical and specialized equipment.
• Actively engage in the field, accompanying team members during business trips and conferences to enhance their performance.
• Strengthen existing territories while identifying growth opportunities.
• Plan and coordinate the launch of new products.
• Develop prospecting, client retention, and relationship-building strategies while maintaining Dispomed’s brand image.
• Inspire a dynamic team focused on customer retention and acquisition.

What you need to succeed :

1. Required Qualifications

• University degree in administration, marketing, or a related field (required).
• At least 8 years of significant experience managing sales teams, either remotely or in the field (required).
• Willingness to travel regularly to support and inspire the team in the field (required).
• Advanced bilingual proficiency in French and English, both written and spoken (required).
• Experience in selling technical and/or medical equipment (an asset).
• Knowledge of the medical and/or veterinary field (an asset).
• University degree in animal health sciences, agronomy, biology, veterinary medicine, or related fields (an asset).
• College diploma in animal health (an asset).

2. Know-how

• Proficiency and adaptability with new technologies (Windows and Customer Relationship Management (CRM) systems).
• Strong management skills.
• Expertise in negotiation, analysis, and problem-solving.

3. Soft Skills

• Proactive leadership focused on results, customer experience, and team collaboration.
• Enthusiastic, persistent, trustworthy, and detail-oriented.
• Adaptable and strong interpersonal skills.

Working conditions :

• Frequent travel across Canada and internationally (at least once a month).
• Weekly presence at the office for management committee meetings.
• Hybrid work schedule (1 to 2 days per week onsite at the head office).