Description
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
The Express Scripts Canada Pharmacy, with regional services across the country, is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications.
We are actively looking for a Pharmacy Manager to run the day-to-day operations of the ESC Ontario Pharmacy operation.
Do you want to work together with a great team improving patient lives?
Do you want to make a difference and improve patient health outcomes?
In this role you will manage the day-to-day operation of a bulk dispensing / home delivery pharmacy. You will plan, coordinate, direct, and participate in all activities related to the dispensing, delivery, receipt and handling of medications within corporate and regulatory guidelines. You will work to develop policies, procedures and business work plans for the site. You will oversee production levels and customer service standards in addition to hiring, training, and evaluating pharmacy colleagues as together with the Sr. Manager, Pharmacy Operations or equivalent.
6 Months Contract
Key Responsibilities:
Manages team performance & development. Works to develop employee’s skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues. Oversees hiring and training.
Manages clinical aspects and professional standards of pharmacy. Develops, tracks and monitors staff and site compliance to local pharmacy regulations, quality, & service standards.
Works with pharmacy management to develop and communicate strategic business work plan goals. Tracks and periodically reports progress to senior management. Assists in budget development and compliance.
Works with management to analyze operations and efficiency of the pharmacy. Implements operational & system improvements. Works to improve production levels and lower costs to meet corporate goals.
Represents pharmacy operations in cross-functional meetings and projects. Prepares for, implements and communicates new corporate initiatives and processes within the pharmacy.
Provides support for Pharmacy Operations and team members during peak work volumes including patient counselling, prescription review and verification, and other patient-centric tasks.
Provides day-to-day Pharmacist scheduling in the pharmacy to accommodate business needs. Work with management to determine the need for overtime.
Uphold high standards of customer service, addressing customer inquiries and concerns.
Foster and maintain positive relationships with healthcare providers and other external stakeholders.
May facilitate tours for client visits. Special projects as assigned.
Qualifications:
RPh. or Pharm D required, degree in management or finance or equivalent is an asset
Four to six years of experience supervising in a pharmacy;
Experience in the pharmacy benefits management industry, managing and/or working in a bulk pharmacy dispensing facility (e.g., home delivery, LTC, specialty pharmacy) is an asset
Current ON pharmacy licensure in good standing
PC skills including Microsoft office, email and internet, Kroll experience preferred
Knowledge of current pharmacy regulations; Experience with strategic planning and budgeting is ideal
Proven leadership skills, team-orientation, and proactive and optimistic management style; Demonstrated ability to work cross-functionally to solve complex problems and improve quality and service;
Ability to adapt in a dynamic work environment and make independent decisions; Excellent communication skills;
Willingness and ability to work a flexible schedule during peak times, and infrequent travel within Canada
Internal Applications Deadline : March 7, 2025
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
