Description
Worker Type:
PermanentLanguage(s) Required:
English, FrenchTerm Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :
$79,648 - $107,760Passion for technology and knowledge sharing rewardedAs a Technical Analyst focusing on knowledge management, you’ll ensure the efficient capture, management and dissemination of knowledge articles within the organization.
Your responsibilities will include collaborating with various departments to make sure knowledge and processes are documented in our knowledge base and other applicable repositories. You’ll also be responsible for implementing strategies for efficient knowledge sharing. Additionally, you’ll facilitate knowledge-sharing sessions, conduct knowledge base audits to identify knowledge gaps, and serve as a resource for IT teams seeking assistance with knowledge-related inquiries.
This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada’s official languages
What you’ll do:
Provide technical solutions that improve FCC’s business capabilities
Develop new tools and processes
Implement and support technology process automation
Support, monitor and improve technologies and solutions
What we’re looking for:
Technical problem solver who enjoys resolving challenging issues
Experience with cloud computing including SAAS and PAAS
In-depth understanding of up-to-date integration techniques
Innovative problem-solver and critical thinker with a customer focus
What you’ll need:
A bachelor’s degree and one year of related experience (or equivalent combination of education and experience)
Technical expertise and the ability to see parallels between consumer and enterprise applications of digital products and services
Extensive knowledge of systems analysis, design concepts, and computing and software industry trends
