Description
Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.
Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.
I'm currently working with one of my clients specializing in transportation in North America. Located in the east end of Montreal, this company is looking for a logistics & customer service coordinator.
Responsibilities :
-Work with the forklift team to plan and coordinate the loading and unloading of materials;
-Monitor inbound and outbound shipping requests to and from the terminal via the customer portal;
-Document shipping/receiving data and errors;
- Maintain inventory;
-Resolve problems related to shipping delays or other issues;
-Prevent potential problems, which could include telephone or e-mail interactions with customers;
-Develop and maintain a positive customer relationship by providing regular follow-up on customer service calls;
-Adhere to policies and procedures as well as regulatory compliance;
-Identify areas for improvement and actively participate in continuous improvement initiatives;
-Perform other related work as required;
Requirements :
-DEP in a field related to transportation & logistics;
-Minimum 1 year experience in the transportation & logistics industry in a customer service role;
-Actively bilingual (French/English), required to deal with our unilingual English-speaking clientele;
-Highly motivated and results-oriented, required;
-Strong attention to detail, required;
-Excellent proactive communication and interpersonal skills, required;
-Intermediate to advanced experience with Office Suite (Excel), required;
-Strong problem-solving skills and ability to prioritize tasks in a fast-paced environment, required;
-Ability to work in an industrial environment;
PROCESS: Initial interview with Gabriel Lemoine, Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and Position Manager.
To apply: www.fedsupply.ca
To contact me: (438) 378-7599
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