Description
Job Title:
Community Health Ambassador “CHA”
Employment terms:
Project part-time, (4-10 hours per week, evening and weekend hours can be expected), based on funding approval.
Salary range:
$23.33 per hour along with 4% vacation pay
Expected start date:
ASAP
Expected end date:
March 31, 2026
Number of positions:
4
Reporting to:
Manager, Population Health and Wellness or Delegate
Locations:
Flemingdon Health Centre at 5 Fairview Mall Drive; North York
Application deadline:
March 2nd, 2025 by 5:00 PM Eastern Time
Application Process:
Qualified applicants are invited to submit their application online via this link:
www.jobillico.com/en/job-offer/flemingdon-health-centre/community-health-ambassador-cha-/15391471
Please include a cover letter and resume in a single file.
Background: Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto’s most dynamic neighborhoods; Flemingdon Park, Fairview and Thorncliffe Park. FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement. We are primarily funded through the Ontario Health.
At FHC, we believe that health is much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes: education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.
Position Summary:
Community Health Ambassadors work on meeting and speaking with Fairview residents in one-on one conversation with community members about chronic disease, mental health resources, cancer screening and health service navigation. Community Health Ambassadors (CHA) will support the above-mentioned initiatives across the M2J neighborhoods, including local retail spaces, high density neighborhoods, faith-based spaces, vulnerable housing clients, appointment accompaniment, vaccine on-site clinic support and virtual community engagement opportunities.
Duties & Responsibilities:
- Provide up-to-date general information about Flemingdon Health Centre and services available through North York Toronto Health Partners.
- Attend all training(s) and information sessions hosted by service providers
- Hours determined as needed in designated building for direct tenant
- Support and lead multi-week building by building and door by door approaches in the M2J neighborhoods
- Attending monthly meetings, completing quarterly reports and other duties assigned as assigned
- Regular face-to-face or virtual interactions or group info sessions with residents
- Provide navigation support to clients, including connecting to services and follow up
- Ensures that all communications and records be kept confidential and secure
- Establish and maintain relationships with landlord, superintendent, building manager(s), tenants, and tenant groups – upload data to progress tracking tools
- Assist to note, update and maintain accurate information and records
- Other duties as assigned by Agency Staff Leads
Skills & Qualifications:
- Experienced in working with newcomers, racialized and/or vulnerable populations, providing frontline services and outreach
- Excellent motivational communication skills and exceptionally strong organizational skills
- Ability to understand and respond to changing community needs
- Ability to work independently and collaboratively as part of teams, in a fast-paced environment
- Excellent written and spoken English communication skills (using devices and computers)
- Multicultural sensitivity and/or experience working in diverse neighborhoods like Flemingdon Park
- Familiarity in working from an anti-oppression, LGBTQ+ positive framework
- Ability to speak other languages an asset: Cantonese, Spanish, Slovak, Arabic, Dari
- Ability to travel within FHC’s Catchment as
- A minimum age of 18 years of age
- A successful clearance of a police vulnerable sector
- Committed to embracing diversity in our communities and promote respect, equity and a sense of belonging in our work environment and in the provision of programs and services through an Anti-Racism Anti-Oppression (ARAO) framework
- Vaccines (COVID-19 and others) are a requirement of the job pursuant to the Ontario Human Rights Code
Equipment Used: Proficiency in the use and have access to computers including word and data processing, virtual meeting programs like Zoom or Microsoft Teams; collaboration tools like Slack; cellphones and associated communications apps (i.e. WhatsApp), home Wi-Fi connection.
Working Conditions & Physical Requirements:
- Incumbent will be expected to work some evening and/or weekend hours based on project demands.
Note: This is a bargaining unit position with UFCW. Terms may be altered as a result of collective bargaining. For more details on benefits and entitlements, please refer to our collective agreement here: Collective Agreements Portal (gov.on.ca)
We encourage applications from individuals who can identify with the diverse communities we serve. We thank all applicants for their interest but regret that only those selected for an interview will receive an acknowledgement. Please note that a criminal background check (Vulnerable sector) will be conducted for this position. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.
