Chief Artificial Intelligence Officer & Vice President, Enterprise Technology

We are seeking an innovative and forward-focused Chief Artificial Intelligence Officer & Vice President, Enterprise Technology who is passionate about large-scale digital transformation and complex change management. The Vice President will be a collaborative, inclusive and visionary leader who will champion technologies to advance Fraser Health’s digital agenda.

This executive will be a clear, caring, and courageous leader who spearheads the development, implementation and successful launch and sustainment of enterprise-wide digital strategies. The role provides an exciting opportunity to ensure a seamless, digitally-enabled patient and provider experience across multiple platforms, while ensuring all Fraser Health’s leaders are equipped with meaningful and timely analytics and information to optimize resource allocation, as well as, strategic and operational planning.

The Chief Artificial Intelligence Officer & Vice President, Enterprise Technology is accountable for: 

• Creating a digital experience roadmap to drive transformative change towards how Fraser Health integrates technology to impact delivery of care, including Virtual Health.
• Building partnerships with executive team members and industry stakeholders to ensure integration and alignment of strategies, operations, and policies to achieve organizational objective and key results.
• Developing an advanced model of clinical and medical informatics across clinical programs to implement and utilize innovative uses and applications for advanced data analytics.
• Representing Fraser Health in senior discussions with government, health authorities, and vendors/contractors to advocate/negotiate for the best technology solutions in healthcare.
• Leading Executive Team and Board strategic decisions on plans, priorities, risks, and objectives in advancing digital health technology and data driven analytics with a focus on applying technology to improve the patient and provider experience.
• Applying an equity and cultural safety and humility lens to the way Fraser Health uses technology to make decisions as well as in the selection and use of digital solutions.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting directly to the President & Chief Executive Officer, Chief Artificial Intelligence Officer & Vice President, Enterprise Technology, has a mandate to ensure a seamless, digitally enabled patient and provider experience across multiple platforms to enhance the care we provide. Equally important is ensuring our leaders are equipped with meaningful and timely information to drive critical decisions in how we provide care and allocate resources to serve our community.

The Vice President provides executive leadership and a forward-thinking vision for a suite of technology and innovation focused teams. He/she/they is also responsible for the development and implementation of an enterprise-wide digital strategy, ranging from virtual care to research and innovation, and partners with operational leaders as product owners in the development, deployment, and sustainment of the strategy. They are well informed on leading practices and technology and uses that knowledge to transform patient and provider experiences to deliver exceptional care in a culturally safe, sustainable, and equitable manner.

The Vice President builds close partnerships with community partners and operational leaders to understand needs and identify opportunities to deploy the most appropriate technology solutions and innovations. In doing so, they will implement well-thought-out clinical and business strategies, improving quality and performance, and driving outstanding patient experiences for the diverse populations we serve.

Master's degree in health services or business management supplemented with fifteen (15) or more years' experience implementing, growing, and enhancing digital platforms, ideally related to healthcare. Experience leading the development, implementation, and successful launch and sustainment of digital strategies, including at least five (5) years at the senior management level of a large complex organization, preferably in health care.

COMPETENCIES:

Leadership Competencies:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

• Proven ability to build a shared sense of purpose with clear priorities and expectations.
• Invests in team growth and development, and makes an honest effort to see, hear, and value all perspectives.
• Takes smart risks to find new solutions and has the ability to make tough decisions when needed for meaningful impact.

Professional/Technical Capabilities:

• Deep knowledge of trends in the use of technology to deliver care and make decisions.
• Demonstrated experience in leading sustained large-scale digital transformations using DevOps/Agile methodologies and market leading practices.
• Demonstrated experience in stewardship of large-scale digital mandates, and budget preparation and management of financial resources for both operating and capital costs for immediate and long-term planning purposes.
• Demonstrated experience in leading and implementing a comprehensive change management process in a complex environment.
• An understanding of the United Nations Declaration on the Rights of Indigenous Peoples Act and Declaration on the Declaration Rights of Indigenous Peoples Act.
• Demonstrated ability to build collaborative working relationships, including integration of teams, and to communicate in a manner that is clear, compelling, and credible.
• Demonstrated experience in knowledge management initiatives that includes the identification of people and cultural issues and experience in the shaping of an organizational environment that values an individual’s knowledge.
• Comprehensive knowledge of current healthcare issues, trends, government directives, legislation, public policies, and issues related to technology in health care.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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