Jobillico

Sign in

This recruiter is online.

This is your chance to shine!

Apply Now
Fraser Health Authority

Clerk, Mental Health & Substance Use Services

Fraser Health Authority

Surrey, BC

  • Number of positions available : 1

  • To be discussed

  • Starting date : 1 position to fill as soon as possible

Apply Now
Salary

The salary range for this position is CAD $24.76 - $26.38 / hour
Job Summary

Curious to learn what it’s like to work here? Connect with us!

 

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

 

If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.

 

Watch this video to learn how Fraser Health supports mental health, hosted by our President, Dr. Victoria Lee: Navigating mental health with compassion

 

To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU

Take the next step and apply so we can continue the conversation with you.

 


Detailed Overview

Under the general supervision of the Program Coordinator/Clinical Coordinator, and reporting to the Manager, Clinical Services, this position provides administrative support by performing duties such as providing reception services, typing material utilizing word processing software, setting-up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, operating office equipment, and assisting with the intake of clients. Deals with matters of a confidential nature for a number of disciplines within the area.
Responsibilities


  1. Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.
  2. Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.
  3. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.
  4. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality for a variety of records such as correspondence, reports, minutes, directories and personnel information by performing duties such as creating and labeling files, developing forms, indexing materials and filing.
  5. Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.
  6. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel.
  7. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.
  8. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to supervisor.
  9. Assists with client intake by performing functions such as scheduling and confirming client appointments, obtaining client information, completing required documentation and maintaining waiting lists.
  10. Assists with timekeeping functions by methods such as gathering hours worked, coding hours into payroll system and forwarding to payroll upon approval. Reviews verification reports, identifies discrepancies and answers inquiries from staff.
  11. Performs other related duties as required.

Qualifications

Education and Experience

Grade 12, plus one year of recent related office/clerical experience or an equivalent combination of education training and experience.

Skills and Abilities

  • Ability to communicate effectively both verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Ability to work independently and in collaboration with others.
  • Ability to type 45 wpm.
  • Ability to problem-solve, make decisions and exercise sound judgement.
  • Ability to plan, organize and prioritize work.
  • Ability to use applicable computer equipment and software at an intermediate level.
  • Ability to operate related equipment including relevant software applications.
  • Knowledge of general office practice and procedures and their application.
  • Ability to establish and maintain rapport with clients.
  • Knowledge of medical terminology.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

 

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

 

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

 

Together, we are the heart of health care.

 

Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor

 

IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

102790

Apply Now

More similar jobs like "Clerk, Mental Health & Substance Use Services"

See more similar jobs

Search more jobs

We create the perfect match

Jobillico displays the best jobs that fit your profile.

Upload your resume

job seekers also viewed.

See more >

Send by email

You must fill in all of the fields

(Please use the semicolon as email separator.)