Client Partner, Information System and Knowledge Management

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We have an exciting Temporary Full-Time opportunity until January 2026 for a Client Partner, Information System and Knowledge Management to join our team at Central City Tower located in Surrey, BC.

The Information and Systems Reporting Team focuses on:

• Assessing a range of systems and processes and user needs.
• Developing financial and business data systems and reports.
• Integrating information from a variety of sources.

As part of this team your day will be spent in the following areas:

• Analysing integration needs for assigned applications and preparing and updating data.
• Maintaining application configurations.
• Prepare data analytics with information from within and outside of FH.
• Discovery and development of drivers and data visualizations for fact-based business decisions.
• Migrating, combining and calculating data.
• Identifying business process improvement opportunities.

Here is what we would like you to have:

• Bachelor's Degree in a field related to Computer Science, Finance, or Business Management.
• five (5) years of recent, related experience in systems implementation, programming or analytics.

Take the next step and apply so we can continue the conversation with you.

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Client Partner, Information System and Knowledge Management is responsible for managing, coordinating, and providing expert guidance and technical leadership to support the business needs to the Fraser Health People Informatics Systems. Provides project coordination services to ensure that system solutions and tools align with the organizational needs. Works with service providers and external vendors to establish timeframes, identify expectations, and review/assess products and solutions. Prepares education and assists with roll out of system modifications to users.

Education and Experience

Bachelor's degree in Health Information, Business Administration, Computer Science, Software Engineering and/or a related study or equivalent combination of education, training and experience. Five (5) years of related experience in a large complex organization or an equivalent combination of education, training, and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Advanced knowledge of information management, business processes, technologies and applications.
• Knowledge of all components of a technical architecture.
• Ability to translate business needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Ability to be organized, goal-oriented, proactive, solution-oriented, pragmatic and the ability to understand the long-term and short-term perspectives.
• Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
• Demonstrated decision making ability within complex and diverse issues.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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