Client Services Assistant, Home Health

We are currently looking to fill a Casual opportunity for a Client Services Assistant to join our Home Health Team located in New Westminster, B.C.

New Westminster

New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available

*Eligibility based on employment status

Supports clinical staff in completing various contractual, financial and administrative aspects of client services; provides assistance to frail seniors and/or other adults with chronic health conditions requiring support and coordinated care to live successfully in the community by participating in care planning such as documenting client needs and coordinating services for clients and/or their caregivers; liaises with non-Fraser Health community services to facilitate client referrals to those services, where appropriate.

Diploma in a social or health services field of study such as Community Social Service and two (2) years' recent related experience working with seniors or adults with physical and/or cognitive disabilities or an equivalent combination of education, training and experience.

Valid BC Driver's License and access to personal vehicle for business related purposes.

• Ability to work independently and in cooperation with others
• Ability to communicate effectively, both verbally and in writing
• Ability to organize and prioritize
• Ability to observe and recognize changes in clients
• Ability to analyze and resolve problems
• Conflict resolution and crisis intervention skills
• Ability to establish and maintain rapport with clients
• Ability to operate related equipment
• Physical ability to perform the duties of the position

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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