Director, Physician Quality Improvement

Director, Physician Quality Improvement

We are seeking a strategic and collaborative Director, Physician Quality Improvement for an exciting opportunity to lead the way in Physician Clinical Quality Improvement initiatives across Fraser Health. The Director will partner with Executive Medical Directors, Quality and Patient Safety Advisors and Alumni Physician Advisors to offer expertise in formulating and leading quality improvement strategies while providing education that will cultivate system level changes throughout the region.

Reporting to the Executive Director, Clinical Quality and Strategic Priorities, the Director will oversee the development of reporting protocols, infrastructure, metrics and data that provides measurement and evaluation of all Quality Improvement initiatives. The Director leads the way in developing and executing strategies to enhance Physician QI education, spread QI, Alumni support and select Shared Care initiatives.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Reporting to the Executive Director, Clinical Quality & Strategic Priorities, the Director, Physician Quality Improvement (PQI) is responsible for providing expertise, strategic direction and leadership for the implementation, monitoring and sustainment of Physician Clinical Quality Improvement initiatives across Fraser Health. In alignment with the Doctors of BC SSC Operating Guidelines, and in partnership with the Executive Medical Director (Health Authority Sponsor), Quality and Patient Safety, the PQI, SQI and Alumni Physician Advisors, and Health Authority representatives, the Director is responsible to offer expertise, and to formulate and lead quality improvement strategies and education that will create system level changes. The Director will be responsible for overseeing the development of reporting protocols, infrastructure, metrics and data that provides measurement and evaluation of all Quality Improvement initiatives. The Director leads the way in developing and executing strategies to enhance Physician QI education, spread QI, Alumni support and select Shared Care initiatives. The Director manages complex initiatives involving diverse organizations and individuals, represents Fraser Health PQI on a consultative and operational level at provincial working groups and provides advice to health system partners.

Working with the Health Authority Physician Quality Improvement (PQI) Sponsor and the PQI Steering Committee Chairs, the Director provides regional oversight to the PQI program and develops a programmatic approach to the selection of cohorts and clinical improvement projects in accordance with Fraser Health's, and or Ministry of Health’s strategic priorities, patient populations and multi-year plan. Additionally, the Director provides strategic oversight to the use of initiative funding to support regional clinical improvement through PQI, Alumni, Shared Care and Spread Quality Improvement and ensures key learnings from successful clinical improvements are celebrated and shared across the region to generate scaled and sustained improvement in other sites/regions/geographies.

Master's Degree in Health Administration or related discipline. Ten (10) years' recent related experience working in a health care environment, including five (5) years management experience in quality improvement and patient safety development, implementation and evaluation.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated ability to lead, plan, direct, manage and implement data-driven quality assurance and improvement initiatives, including the attributes of resource, scope, schedule, budget and quality.
• Excellent communication and negotiation skills, both verbal and written.
• Demonstrated ability to adapt readily to a rapidly changing environment and respond with initiative.
• Demonstrated ability to interact professionally with various levels of personnel, both internally and externally.
• Intermediate to expert-level implementation science, quality improvement, and change management skills.
• Demonstrated ability to function effectively in a highly-dynamic, team-based environment.
• Demonstrated knowledge of pertinent health care policies, standards, codes, bylaws and regulations.
• Demonstrated ongoing commitment to leadership and professional development.
• Excellent interpersonal skills, with the capability of providing leadership to a diverse project team and interacting comfortably with senior leadership in the organization.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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