Lead, Health Informatics
Fraser Health Authority
Surrey, BC-
Number of positions available : 1
- Salary To be discussed
- Published on January 9th, 2025
-
Starting date : 1 position to fill as soon as possible
Description
The salary range for this position is CAD $45.46 - $65.35 / hour
Job Summary
Fraser Health is the largest health authority in British Columbia, serving 35 per cent of the province’s population, or more than 1.9 million people in 20 communities.
Fraser Health is responsible for a wide range of services, including:
- 12 acute care hospitals
- Outpatient care and day surgery center
- Urgent care facilities
- Over 7,760 long-term care beds
- Mental health care & services
- Public health services
- Home health services
- Community care services
At the core of this organization, the Integration Services Team provide advanced integration and interoperability solutions and services. We operate a massive and dedicated infrastructure that acts as a service bus, connecting acute care facilities, ancillary clinical systems, provincial registries, eHealth and Corporate Systems, Ministry of Health, other health authorities. More than 3.5 million messages are disseminated daily by our interfaces.
Our team is looking for an Integration Development Lead with a strong background in Microsoft technologies.
We are looking for a candidate with the following education and technical skills:
- Bachelor’s degree in health information computer science, software engineering, or a related field.
- At least five (5+) years of designing, developing, and implementing integration solutions. Strong understanding of integration patterns, data transformation and reliable messaging. Experiences in Biztalk will be an asset.
- At least five (5+) years hands-on experience developing code in C# and T-SQL and PowerShell scripts.
- Experience with RESTful APIs, SOAP, XML, JSON, WCF Services, Web Services, SQL SSIS packages, MSMQ.
- Working knowledge of medical standards such as HL7 and FHIR will be an asset.
- Comfortable user of Git, DevOps, Visual Studio, and other tools used in the development work.
- Knowledge of cloud technologies would be an asset.
The ideal candidate will also be a:
- Great communicator. You know how to convey technical and non-technical information to audience of different background.
- Liaise with various teams, cooperate with business stakeholders, project managers and business analysts. Be the interface of the Integration Services to other teams.
- Self starter. You can work with minimal instructions and you have the ability to “find your way around”.
- Passionate about emerging technologies. You have a technical inquisitive mind and are interested in finding new technologies and ways of using them in our domain of activity.
The duties and responsibilities of this position include:
- Solution architecture and design: collaborate with stakeholders and vendors to understand business and technical requirements, general message flow, data transformation, routing and filtering, communication constrains, exceptions and conditions. Translate business requirements into technical design. Analyze pros and cons as well as points of failure.
- Development: develop interfaces in BizTalk and all the necessary artefacts. Adhere to coding standards, naming conventions and established guidelines. Coordinate contractors work if applicable.
- Configuration and deployment: configure BizTalk applications, set up ports, adapters and orchestrations, and deploy solutions to different environments (development, testing, production).
- Troubleshoot and debug: identify and resolve issues related to message routing, transformation, and processing.
- Performance optimization: optimize BizTalk applications for better performance, scalability, and reliability by fine-tuning configurations, monitoring resources, and implementing best practices.
- Documentation: create technical documentation, such as design specifications, mapping specifications, deployment guides, and operational procedures. Obtain project sign-off and document lessons learned.
- Maintenance and support: provide ongoing support and maintenance, including applying patches and updates.
- Serve as the SME to integration staff and management. Ensure proper communication between different groups. Review the work of other team members for compliance with the established guidelines. Organize presentations and knowledge transfer sessions. Act as a mentor for junior staff.
- Research: evaluate new technologies and industry trends for applicability within our environment; evaluate their support and technical capabilities to make sure they meet the FH standards and vision. Present prototypes to the team and discuss possible future of a technology or another. Provide consultation and advice to Management on technological alternatives and solutions. Write Briefing Notes and provided recommendations on the best path to take.
If you think you have the right skills and training, we would like to hear from you.
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.Responsibilities
- Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
- Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
- Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
- Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
- Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
- Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
- Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
- Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
- Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies
Education and Experience
Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
- Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
- Knowledge of information management, health informatics, business processes, technologies and applications.
- Knowledge of all components of a technical architecture.
- Ability to translate business and/or clinical needs into application architecture requirements.
- Ability to quickly comprehend the functions and capabilities of new technologies.
- Demonstrated knowledge of the project management process and the systems development life cycle.
- Demonstrated decision making ability within complex and diverse issues.
- Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
- Ability to organize work, problem solve, multitask and meet deadlines.
- Physical ability to perform the duties of the position.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.
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