Leader, Change Practice

Are you a dynamic and strategic leader with a passion for making a positive impact in healthcare? Do you find fulfillment in helping people to thrive in complex and changing environments? Do you have experience developing learning programs and courses to build capacity in project and change management? If so, we have an incredible opportunity for you to be part of a well-established team and take the lead on transformative projects that will shape the future of healthcare!

Bring your initiative, client service focus, systems level thinking, change management expertise and leadership skills to our dynamic team of seasoned project and change management professionals. As a Leader within the Strategic Priorities and Planning Team, you will lead members of our internal consulting team, partner Fraser Health staff members at all levels, including executive sponsors (vice-presidents, executive directors, directors and/or medical leaders) to build organizational project and change management capacity and leadership.

In this temporary, full time Change Practice Leader position, you will play a crucial role in developing and delivering project management and change management programs to build organizational capacity and change leaders at all levels of Fraser Health. This involves providing leadership to an organization-wide strategic change community and communities of practice, developing new change focused programs, delivering courses and workshops, providing coaching and mentorship to project and change managers, and advising on highly complex transformational change initiatives. Your expertise in leading teams, along with proven, applied expertise in change and project management, and program development will be key success factors in this position. Experience navigating complex structures and changes in a large, ideally health care, organization is crucial.

This role is expected to be for 18 months, with possibility of extension based on return of incumbent.

The Strategic Priorities and Planning Team values a culture of openness, partnership, creativity and innovation where we recognize each other’s expertise, honour the contributions of everyone and have each other’s back. Your ideas will be welcomed as we collectively strive to push the boundaries of what's possible in healthcare. We provide ongoing professional development opportunities and a vibrant and inclusive work environment that supports flexibility and hybrid work models.

The ideal candidate for this role will:

• Have an in-depth understanding of the health care system and Fraser Health at both strategic and operational levels.

• Be a change management champion: You're not just comfortable with change; you thrive on it. Your change management expertise will be pivotal in leading change consultants, building organizational change management capacity and leadership and advising on complex change initiatives.
• Have proven project management expertise: You've successfully led a complex portfolio of inter-related projects from initiation to completion, demonstrating a keen ability to navigate challenges and deliver exceptional results.
• Have a passion for healthcare: Your insights will drive projects that directly impact patient care and organizational success. Experience in a large health organization would be beneficial.

• Have a collaborative spirit: We believe in the power of teamwork. Your ability to collaborate effectively with diverse teams and impacted parties to help them navigate complex, system-wide change is essential for success in this role.

• Have a Master’s degree in health administration or a related discipline supplemented by certification in Project Management (PMP) or Change Management (CCMP).
• Have ten (10) years’ recent, related experience in an environment focused on delivering change/transformation initiatives including supervisory or management experience.
• Have access to a vehicle for business related purposes.

Fraser Health is the largest of the five regional health authorities in B.C. working together with the Ministry of Health. We are responsible for the delivery of hospital and community-based health services to more than 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations. Our communities include a diverse multicultural population including six Métis Chartered Communities and approximately 62,000 Indigenous Peoples associated with 32 First Nation communities. We are proud of the collaborative culture and the innovation, dedication, integrity and tenacity of our more than 45,000 staff, physicians, and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Our services include twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley.

The communities within our health region include a diverse multicultural population. Known as one of the most desirable places to live in the world, these dynamic communities, along with inspiring scenery and easy access to an abundance of outdoor activities, provide an amazing quality of life. With scenic mountain views, ocean beaches, cultural attractions and easy access to leisure and recreational activities, you can enjoy a thriving lifestyle mere steps away from work. Discover our diverse communities that span from the major urban centres of Burnaby, New Westminster and Surrey, to the rapidly growing cities of Langley, Abbotsford and Chilliwack into the Fraser Valley’s picturesque towns of Pitt Meadows, Maple Ridge, Mission and Hope.

Joining our team offers you opportunities to work in a rapidly growing organization, with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. 

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Director, Strategic Priorities & Planning, this position provides strategic and operational leadership in change management through the Strategic Priorities, Planning and Transformation team across Fraser Health within the overall framework and context of corporate strategic planning, transformation, and organizational change.

The Leader, Change Practice, is accountable for the development of organizational change management capability and capacity across the organization through the delivery of change management education and coaching of corporate and clinical leaders. Develops, adapts, and integrates best practice in the design and facilitation of targeted learning across the organization to ensure integration with innovation, project management and strategy practice.

Provides leadership to an organization-wide strategic change community or communities of practice by facilitating change management methodology, measures and initiatives within highly complex, multi-stakeholder and multi-discipline environments in order to yield high and consistent levels of change and transformation.

Master’s degree in Health Administration, Business Administration or related discipline, supplemented by certification in Project Management (PMP) or Change Management (CCMP); plus ten (10) years’ recent experience in strategic transformation or change management within a project, program or management consulting environment which includes supervisory or management experience; or an equivalent combination of education, training and experience.

Valid Class 5 BC Driver's Licence and access to a vehicle for business related purposes.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Expert knowledge of change and project management coupled with an in depth understanding of the healthcare system at both strategic and operational levels.
• Knowledge of education, coaching and learning principles.
• Knowledge of best practices of project and change management areas.
• Knowledge of other health care disciplines and their role in health care.
• Ability to operate a PC and effectively utilize a variety of software applications to support fulfilment of the role.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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