Project Coordinator, Patient Education, Professional Practice

Fraser Health Authority

Surrey, BC

Number of positions available : 1
Salary To be discussed
Published on February 26th, 2025
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Starting date : 1 position to fill as soon as possible

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Description

Salary

The salary range for this position is CAD $38.12 - $54.80 / hour
Job Summary

We are looking for a Casual Project Coordinator, Patient Education, Professional Practice to join our team in Surrey, B.C.

Reporting to the Leader, Patient and Family Centred Care, this role identifies and collaborates with key stakeholders to achieve deliverables, facilitate input and discussion, develop and deliver related educational activities, and guide document review processes. Assesses current and future impact of patient health education materials, issues and trends, and provides related recommendations aimed at enhancing the patient experience across Fraser Health.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Take the next step and apply so we can continue the conversation with you.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Project Coordinator, Patient Education coordinates the development and revision of patient health education materials in support of clinical programs and the work of professional practice across Fraser Health. Reporting to the Leader, Patient and Family Centred Care, utilizes evidenced-based principles of plain language and health literacy to review, edit, and evaluate the readability and understandability of patient health education materials. Identifies and collaborates with key stakeholders to achieve deliverables, facilitate input and discussion, develop and deliver related educational activities, and guide document review processes. Assesses current and future impact of patient health education materials, issues and trends, and provides related recommendations aimed at enhancing the patient experience across Fraser Health.

Responsibilities

In support of clinical operations, reviews, edits, and evaluates the readability and understandability of language used in patient health education materials using a variety of tools, methods, and evidence-based principles/standards of plain language and health literacy. Researches health literacy standards and methodologies, interviews stakeholders to understand objectives, and assesses health communications to ensure appropriateness for varying literacy levels and the material's intended purpose.
Collaborates with a variety of stakeholders, other areas within professional practice, and subject matter experts including clinical operation/practice leaders, and diversity and communications experts; guides and promotes the health education development process, ensures health education materials meet plain language and health literacy best practices/standards, and helps to integrate health literacy practices into the development, implementation and evaluation of strategic priorities related to enhancing the patient experience.
Develops and revises educational resources based on health literacy priorities, literature, resources, and best practices. Identifies education needs and plans, delivers and evaluates related education activities.
Identifies current and future impact of patient health education materials, issues and trends; involves stakeholders in review and assessment processes as appropriate. Prepares reports, presentations and updates of patient education activities, completed deliverables, and future recommendations.
Assesses process and service delivery needs including document management systems and databases to ensure functionality and accessibility.
Facilitates input and discussion on a range of professional practice issues specific to health education materials.
Encourages and facilitates stakeholder/shared work teams in the engaging of patient advocacy groups in the review of health education materials.

Qualifications

Education and Experience

Graduate of an accredited school of nursing or allied health with current registration in the appropriate regulatory body and completion of education and/or certification in health literacy and plain language. Three (3) to five (5) years experience related to clinical education, including a minimum of one (1) year as a plain language writer/editor, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Comprehensive understanding of plain language and health literacy principles and practices.
Advanced knowledge in planning, developing, writing, and implementing heath education materials that meet the intended audiences' needs.
Ability to translate complex health information into plain language.
Knowledge of adult learning theories and principles and the ability to teach others.
Understanding and appreciation of diverse cultures, languages, and perspectives related to health.
Ability to coordinate related projects with a variety of stakeholders.
Ability to use related desktop software applications related to material development, research, reports, databases and presentations.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.