Senior Director, Advanced Analytics and Data Management

Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care.

The Executive Director, CAADSI, is seeking a results-driven leader for the Senior Director, Advanced Analytics and Data Management role within the Centre for Advanced Analytics, Data Science and Innovation (CAADSI) portfolio at Fraser Health. This is a pivotal opportunity in digital transformation, as the Senior Director will provide strategic operational leadership for enterprise data management, modernize data infrastructure, and drive the use of advanced AI and automation applications.

If you're ready to make a transformative impact on healthcare, apply now to join our innovative team at Fraser Health.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Executive Director, CAADSI, the Senior Director, Advanced Analytics and Data Management provides strategic operational leadership for enterprise data management of administrative, clinical and corporate data and digital transformation across Fraser Health Authority (FHA). The Senior Director leads in modernizing data and infrastructure architecture with cloud data platforms, applying modern AI and automation applications, enabling data-driven real-time decision making, ensuring data quality, integrating data, and managing data processes. The Senior Director fosters the creation and use of high quality, meaningful information for impactful organizational decision-making and improvement. Directs the definition and implementation of standardized operational practices and new approaches enabling the identification of various sources for the data required, the most appropriate means of collecting it, and efficient, consistent data mapping and modelling processes for its analysis, summarization and presentation, to be of optimum value to senior level users across FHA. Ensures effective real-time data and system integration and accurate and timely delivery of clinical, administrative and corporate information. Develops new strategies and contributes to the development of systems for monitoring compliance with FHA policies, implements FinOps best practices, procedures and standards for data integrity and quality and protection of privacy. Oversees and engages others in the identification and analysis of business problems and opportunities with the goal of facilitating the rapid implementation of new services for existing and new clients within FHA.

Provides leadership and direction to a team of professional CAADSI leadership and staff performing varied functions including: client problem identification and solutioning, the monitoring and evaluation of resource utilization; trend analysis and program evaluation; business case development; hybrid (on-prem and cloud) database development; and integrated report design and generation on behalf of the organization. Fosters and oversees the development of effective working relationships with and among FHA senior leaders and managers, to ensure a clear understanding of client needs, enhance service delivery and maintain client satisfaction. Partners with data representatives regarding matters such as ongoing information system/database implementation and upgrades, new technologies, and changes to standards or legislative requirements. Collaborates on a regular basis with officials from the Ministry of Health, Provincial Health Services Authority (PHSA), Federal Government Agencies, Canadian Institute for Health Information (CIHI) and other health care – related organizations. Represents FHA on internal and external committees, and task groups as required.

Master’s Degree in Computer Science, Business Administration or other relevant discipline, plus ten (10) to fifteen (15) years’ experience. Experience with systems thinking, planning, project and change management, quality and utilization review, systems development, systems and operational design, leadership development, succession planning, organizational development and building community under adverse conditions within a large complex organization.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of performance measurement and quality improvement methodologies and standards including but not limited to MED2020 Health Information Management System, CIHI Discharge Abstract Database (DAD), CIHI National Ambulatory Care Reporting System (NACRS), MIS Guidelines, and Minimum Reporting Requirements.
• Strategic and creative thinker that is results driven and comfortable working in cross-functional teams.
• Extensive experience with large-scale decision support systems, database management and query tools.
• Comprehensive understanding of data collection analysis and interpretation methodologies in a healthcare environment.
• Demonstrates senior level leadership skills, with the ability to foster a motivating and respectful work environment for leadership and staff, where individual competencies can thrive.
• Strong understanding of effective methods for identifying and addressing various stakeholder needs and an acute awareness of the impact of actions.
• Demonstrated experience with system level changes, project and change management by leading analytical teams through implementation of new analytical models, tools, and techniques that lead to improvement in business performance.
• Demonstrated experience with major cloud platforms (e.g., AWS, Azure, Google Cloud) and enterprise data management to design, implement, and manage scalable data modelling, analytical and MLOps architectures and workflows.
• Demonstrates a strong understanding of leading digital data transformation, modernizing data and infrastructure architecture with cloud data platforms, modern AI engineering and automation application, data enablement, data quality, data integration, and data management processes.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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